Officer, Customer Services
Officer, Customer Services
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Achieve monthly quarterly & yearly sales productivity CCR & flexibility targets.
- Maintain Customer Services KPIs.
- Build sustainable relationships and trust with customers through open and interactive communication.
- Provide accurate valid and complete information by using the right methods/tools.
- Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Follow communication procedures guidelines and policies.
- Ensure all customer queries are answered on time; escalate issues to appropriate team members.
- Selling products and solutions.
- Possessing excellent product knowledge to enhance customer support and selling.
Qualifications :
- Business graduate from any reputed University
- Positive attitude towards managing customers
- High level of communication negotiation planning skills
- Willing to travel different places where our customers have their factories
- 1-2 years of experience will be an added advantage
Additional Information :
All qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
