What youll do:
- Respond promptly to conference and meeting inquiries qualify leads and collaborate closely with the Conference Manager and Sales team to secure new business.
- Prepare accurate and professional proposals contracts and preliminary event packages that meet client needs.
- Work cross-functionally with internal teams including Reservations Food & Beverage Banquets Kitchen and Front Office to ensure seamless event delivery.
- Maintain detailed group booking records manage room blocks and ensure all client requirements are captured.
- Prepare Banquet Event Orders (BEOs) and assist with pre-event briefings to support smooth operations.
- Manage deposits payments and billing processes to ensure financial accuracy after events.
- Provide valuable administrative support to the Sales & Marketing team including reporting and system updates.
Qualifications :
What were looking for:
- Minimum 2 years experience in a similar hospitality coordination role (preferred).
- Tertiary qualification in Hospitality Management Business or a related field.
- Strong client engagement skills with a proven ability to identify opportunities negotiate contracts and convert leads into successful events.
- Excellent communication skills and confidence in presenting proposals and liaising with clients.
- Exceptional organizational skills to manage multiple deadlines and coordinate events flawlessly.
- Meticulous attention to detail to ensure accuracy in all event documentation.
- Ability to prepare Banquet Event Orders conduct pre-event meetings and produce event reports.
- Proficiency with Opera Cloud Software and CRM systems.
Additional Information :
Additional Information
- Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
- Work Your Way - Flexibility to ensure a work life balance!
- Incredible Accor Heartist Benefits - including discounted Food & Beverage Accommodation Worldwide
- Access to our Employee Assistance Program
- Accor Parental leave of 12 weeks
Our Commitment To Diversity & Inclusion
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process youre welcome to let us know
Remote Work :
No
Employment Type :
Full-time