Angott Search Group is pleased to partner with a Midwest heavy truck dealership and service chain in their search for a Vice President of Operations. This role will provide strategic leadership and oversight for all dealership operations across multiple locations by managing developing and holding General Managers (GMs) accountable for achieving company goals in culture financial performance customer satisfaction innovation and business growth. The Vice President of Operations will oversee all GMs and requires advanced financial acumen leadership and strategic development skills.
While reporting to the President & CEO the selected candidate will:
- Directly supervise all dealership General Managers.
- Set and communicate a clear strategic direction focused on scalable business growth market expansion and operational excellence. Establish performance standards for GMs in employee engagement financial targets customer satisfaction innovation and growth with input from the Senior Leadership Team.
- Champion and lead successful change management initiatives ensuring effective adoption of new processes systems and cultural shifts. Proactively address resistance foster buy-in and drive sustained behavioral change across all locations.
- Drive a culture of continuous improvement by identifying operational inefficiencies implementing best practices and leveraging data-driven decision-making to enhance productivity customer satisfaction financial performance and innovation.
- Develop and execute strategies to support business expansion including identifying new revenue streams optimizing existing operations and supporting the launch of new products or services.
- Coach mentor and develop GMs to foster a high-performing growth-oriented leadership team. Support GMs in talent development succession planning and team building.
- Monitor GM performance through regular reviews of key metrics such as turnover profitability growth retention customer feedback and innovation adoption. Hold GMs accountable for achieving targets and implementing company initiatives.
- Facilitate best practice sharing collaboration and consistency across all dealership locations. Lead cross-functional teams to ensure alignment and collaboration across departments.
- Lead the execution of company culture initiatives ensuring a visible presence of core values and a strong unified work environment.
- Identify and recommend enhancements to the organizational structure to streamline processes eliminate inefficiencies and drive measurable improvements in performance.
- Represent the organization externally enhancing and protecting its reputation in the marketplace by building relationships with key stakeholders partners and industry groups.
The qualified candidate will have:
- Bachelors degree in Business Finance Engineering or related field or 10 years relatable industry senior leadership experience required; MBA preferred.
- Proven experience in multi-site operational leadership ideally in truck automotive or equipment dealerships.
- Demonstrated expertise in driving business growth leading change management and implementing continuous process improvement initiatives.
- Collaborative leadership approach to assist in effectively driving change and leading the GMs towards achievement of Company long term goals.
- Strong project management skills including the ability to plan execute and oversee complex cross-location initiatives.
- Strategic planning and budgeting experience with a track record of meeting and exceeding growth targets.
- Excellent communicator and effective change leader adept at influencing and inspiring others to embrace new ways of working.
- Strong financial acumen people development skills and a growth-oriented entrepreneurial mindset.
- Willingness to travel 23 days per week with some being day trips.
- Valid Drivers License and ability to meet insurance requirements.
Required Experience:
Chief