Price and Promotion Implementation Lead

dunnhumby is the global leader in Customer Data Science empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail one of the worlds most competitive markets with a deluge of multi-dimensional data dunnhumby today enables businesses all over the world across industries to be Customer First.

dunnhumby employs nearly 2500 experts in offices throughout Europe Asia Africa and the Americas working for transformative iconic brands such as Tesco Coca-Cola Meijer Procter & Gamble and Metro.

We are currently recruiting a Price and Promotion Implementation Lead based in our office in London Brook Green who will be part of the Client solution for EMEA markets and reporting to Price and Promotion Consulting Manager.

We are looking for candidate who can apply technology to promote the success of our retail clients while addressing business requirements through workflow design configuring software for optimal client results and conducting training in accordance with best practices. This role includes but is not limited to understanding client objectives and requirements current process discovery software demonstration user training and executing project plans. Throughout an implementation this role also acts as the software capability subject matter expert (SME) and the lead for user support.

Ultimately the Price & Promotion Implementation Lead is the facilitator of change for the deployment of price/promotions technology resolving user challenges and articulating the new workflows in such a way as to maximize a clients user experience and ensuring process adoption. A unique blend of technical savvy and process consultation provides this role with exciting growth opportunities.

Responsibilities:

Deliver Solutions: Ensure the timely and successful delivery of price and promotion software solutions that meet client needs and objectives in line with the project plan. Analyse large and complex datasets to identify potential gaps and inconsistencies during the deployment process.

Client Support & Training: Develop and maintain trusted advisor relationships with client teams guiding them through change adoption with engaging workflow demonstrations. Conduct training sessions that build goodwill confidence and credibility surpassing client expectations regarding product service and support.

Process & Requirements Documentation: Understand and document the clients current processes identify and organize their business and process requirements and work with the Price & Promotion Consulting Manager to recommend best-in-class solutions.

Software Configuration & Testing: Configure enterprise price and promotions software to align with specific client processes and needs. Develop and implement internal and external testing processes. Perform testing and analysis of data to ensure accuracy and effectiveness of software solutions.

GO Live support: Contribute to the successful execution of the GO Live phase by demonstrating the tools added value to the client. This involves organizing and participating in client sessions conducting category analysis proposing optimal solutions and monitoring progress through measurement reporting and activity tracking.

Required Experience

Experience working in Price and Promotions at a retailer/ FMCG or participating in enterprise software implementations

Strong business analysis and data analytics skills. Data visualization advanced Microsoft Excel programming language a plus

Strong communication and presentation skills both written and verbal

Experience in project management and workflow optimization is a plus

What you can expect from us

We wont just meet your expectations. Well defy them. So youll enjoy the comprehensive rewards package youd expect from a leading technology company. But also a degree of personal flexibility you might not expect. Plus thoughtful perks like flexible working hours and your birthday off.

Youll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble small-business feel that gives you the freedom to play experiment and learn.

And we dont just talk about diversity and inclusion. We live it every day with thriving networks including dh Gender Equality Network dh Proud dh Family dh One and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. For an informal and confidential chat please contact to discuss how we can meet your needs.

Our approach to Flexible Working

At dunnhumby we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others so if this is important to you please raise this with your recruiter as we are open to discussing agile working opportunities during the hiring process.

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