Associate Technical Product Manager - Supply Chain
Associate Technical Product Manager - Supply Chain
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$ 86300 - 155700
1 Vacancy
Job Description
At T-Mobile we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant employee stock purchase plan 401(k) and access to free year-round money coaches. Thats how were UNSTOPPABLE for our employees!
Are you ready to join the Un-carrier movementThe Associate Technical Product Manager (TPM) is a visionary strategist analyst customer evangelist respected leader of business and technology execution and professional relationship builder all rolled into a single dynamic package. Every product at T-Mobile is envisioned and crafted to achieve specific business goals and results. This role is ultimately accountable and responsible for T-Mobiles internal and external products platforms services and experiences envisioned and built to achieve the specific business purpose and business results. At a high level this means identifying the intersection of customer problems/unmet needs (an opportunity) technical feasibility business goals securing funding and leading a cross-functional business and technical team as well as key partners to deliver against the opportunity.
In this role you will support the development and delivery of key supply chain capabilities including Buy Online Pickup In-Store (BOPIS) last-mile delivery warehouse management system (WMS) integrations and 3PL/4PL logistics solutions. Working closely with senior and principal product managers engineers and business stakeholders youll help translate business needs into clear technical requirements that drive innovation in T-Mobiles logistics ecosystem.
No day is the same for the Associate TPM role. Day-to-day activities or responsibilities include: conducting market research writing features or user stories resolving specifications defining the long-term strategy of the product crafting the product road map and driving technical delivery end to end. You will partner with agile delivery teams in sprint planning backlog grooming and support testing to ensure clarity of requirements and alignment with goals. You will also support/drive go-to-market activities as needed ensuring operational readiness for features delivered.
We pride ourselves on encouraging a culture of innovation advocating for agile methodologies and promoting transparency in all that we do. Join us in embodying the spirit of the Un-carrier and make a tangible impact! Our team is dynamic where no day is the same and we are diverse and inclusivepassionate about growth and transformation. If youre up to the challenge apply today!
Job Responsibilities:
Vision Strategy and Analysis:
- Conducts research and analysis in order to help build and manage product vision and roadmap.
- Assists in executing the product vision for logistics-focused capabilities including BOPIS WMS and delivery logistics.
- Participates in end user research to advise product prioritization.
- Partners with business and internal/external stakeholders to understand current customer experiences identifies areas of opportunity.
- Assists with product presentations and provides ad hoc information to management through special reports and analysis.
- Participates in the development of technical improvements to improve customer experience and logistical efficiency.
- Attends meetings with external third parties to understand partnership and licensing opportunities.
- Develops understanding of trends in supply chain tech and assesses their impact on roadmap and product innovation.
- Gathers information to support enterprise process to secure and maintain product funding.
Customer Evangelist:
- Uses customer insights and operational data to shape product vision and priorities.
- Dedicates time to actively meet with customers business stakeholders and logistics teams to understand needs.
- Supports development of Voice-of-Customer (VOC) feedback loops for continuous improvement.
- Advocates internally and externally for customer-centric solutions with tangible business outcomes.
- Tests ideas and solutions with real users to ensure impact and fit for purpose.
Product Execution & Technical Delivery:
- Helps generate and maintain dashboards and reports that track product health and performance metrics.
- Assists with maintaining and updating product backlog and priorities with partners across logistics and software engineering teams.
- Supports sprint planning backlog grooming and standups to ensure technical teams are aligned on goals and requirements.
- Coordinates product testing user acceptance and readiness activities.
- Writes user stories and acceptance criteria for features such as API integrations WMS enhancements and delivery orchestration tools.
- Communicates defect status to leadership and stakeholders and ensures proper backlog prioritization for resolution.
- Helps prepare and facilitate demos of logistics products and supply chain tools.
Relationship & People Professional Development:
- Builds positive working relationships across a diverse stakeholder networksales commercial accounting marketing legal go-to-market finance Dev Engineering and external partners.
- Develops industry and domain knowledge in areas such as ERP (e.g. SAP) cloud technologies and supply chain architecture.
- Attends trainings workshops and engages in self-learning to stay current on trends and practices.
- Assists in developing training materials and adoption tools to enable cross-functional readiness.
Education and Work Experience:
- Bachelors Degree in Computer Science Engineering IT or equivalent experience. (Required)
- 0-2 years of relevant Product Management experience in an agile software product development environment. (Required)
Preferred Qualifications:
- Bachelors degree in Computer Science Engineering Supply Chain Business or a related field.
- 13 years of experience in a product management business analyst or technical program support roleideally in a supply chain logistics or ERP-related environment.
- Basic understanding of ERP systems (e.g. SAP) and familiarity with software development concepts cloud technologies or API integration is a plus.
- Exposure to agile methodologies and tools such as Jira or Confluence.
- Strong communication organization and problem-solving skills.
- Eagerness to learn and grow in a fast-paced collaborative team environment.
- A customer-focused mindset with a curiosity for solving business problems through technology.
Knowledge Skills and Abilities:
- Business Analytics: Strong analytical skills with the ability to identify/analyze/synthesize product use and operational data. (Required)
- Agile Methodologies and SCRUM: Experience in Agile Scrum environments and related tools such as Jira or Confluence. (Required)
- Agile Development: Understanding of agile execution practices from strategy to deployment and support. (Required)
- Technical Writing: Excellent skills in eliciting requirements and writing clearly for technical and non-technical audiences. (Required)
Licenses and Certifications:
- Certified Scrum Master (CSM) or Scrum Product Owner Certification (CSPO) (Preferred)
- Other Technical Certification such as Agile Certified Practitioner (PMI-ACP) (Preferred)
- At least 18 years of age
- Legally authorized to work in the United States
Travel:
Travel Required (Yes/No): No
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
The pay range above is the general base pay range for a successful candidate in the role. The successful candidates actual pay will be based on various factors such as work location qualifications and experience so the actual starting pay will vary within this range.
At T-Mobile employees in regular non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employees eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location T-Mobile our benefits exemplify the spirit of One Team Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases offering medical dental and vision insurance a flexible spending account 401(k) employee stock grants employee stock purchase plan paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave family building benefits back-up care enhanced family support childcare subsidy tuition assistance college coaching short- and long-term disability voluntary AD&D coverage voluntary accident coverage voluntary life insurance voluntary disability insurance and voluntary long-term care insurance. We dont stop there - eligible employees can also receive mobile service & home internet discounts pet insurance and access to commuter and transit programs! To learn about T-Mobiles amazing benefits check out.Never stop growing!
As part of the T-Mobile team you know the Un-carrier doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity youre living our values while investing in your career growthand we applaud it. Youre unstoppable!
T-Mobile USA Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age race ethnicity color religion creed sex sexual orientation gender identity or expression national origin religious affiliation marital status citizenship status veteran status the presence of any physical or mental disability or any other status or characteristic protected by federal state or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process please let us know by emailing or calling 1-. Please note this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Required Experience:
IC
Employment Type
Full-Time
