Senior Program Manager - AM Excellence, Centre of Excellence - UAM
Senior Program Manager - AM Excellence, Centre of Excellence - UAM
Posted on :
29-05-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
About the team: IN account management team manages some of the most influential sellers on the marketplace with a clear focus on their business growth. Centre of Excellence (CoE) team within Account Management function focuses on identifying areas for improvement and develop strategies to elevate seller experience. It provides guidance support and increases efficiency of account managers through process standardization/excellence and automation.
In this role you would focus on managed set of sellers. Core responsibility would be to identify inefficiencies in processes develop strategy and implement process enhancements.
This is a high visibility role in the account management team that is looking for a Senior Program Manager with a strong delivery record and proven program management experience. This candidate will work cross-functionally to deliver operational improvements and drive process efficiency. This role requires performing dive deeps to ambiguous problems identifying and scoping large programs managing program timelines and communicating to senior management on status risks and process/product changes. Cross-team coordination program management and executive presentation skills are essential.
Key job responsibilities
- Develop comprehensive strategy for providing best-in-class experience and advisory to our top cohort of sellers
- Collaborate with cross-functional teams to deliver on aligned goals
- Lead the end-to-end execution of strategy ensuring seamless coordination between multiple teams.
- Utilize data analytics to assess the performance and identify areas for improvement
- Conduct meetings/reviews to keep BAU activities on track
Key job responsibilities
Drive cross-functional strategic initiatives to continuously improve processes and seller experience
Performing dive deeps into the multiple elements that govern the decision making to launch or expand programs.
Working closely with the central program teams and operation stakeholders understanding their strategies and processes
Working closely with product teams to see through the product interventions needed for the program to scale
Working closely with operations finance and category teams to manage short term commitments to overall goals and making sure they stay on track.
Benchmarking programs/practices with the best in class (internal and external) and using it to own and influence the long-term vision.
Innovating to improve customer experience and relentlessly working towards contributing to the seller success.
- 5 years of working cross functionally with tech and non-tech teams experience
- 5 years of program or project management experience
- 5 years of delivering cross functional projects experience
- Experience defining program requirements and using data and metrics to determine improvements
- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
In this role you would focus on managed set of sellers. Core responsibility would be to identify inefficiencies in processes develop strategy and implement process enhancements.
This is a high visibility role in the account management team that is looking for a Senior Program Manager with a strong delivery record and proven program management experience. This candidate will work cross-functionally to deliver operational improvements and drive process efficiency. This role requires performing dive deeps to ambiguous problems identifying and scoping large programs managing program timelines and communicating to senior management on status risks and process/product changes. Cross-team coordination program management and executive presentation skills are essential.
Key job responsibilities
- Develop comprehensive strategy for providing best-in-class experience and advisory to our top cohort of sellers
- Collaborate with cross-functional teams to deliver on aligned goals
- Lead the end-to-end execution of strategy ensuring seamless coordination between multiple teams.
- Utilize data analytics to assess the performance and identify areas for improvement
- Conduct meetings/reviews to keep BAU activities on track
Key job responsibilities
Drive cross-functional strategic initiatives to continuously improve processes and seller experience
Performing dive deeps into the multiple elements that govern the decision making to launch or expand programs.
Working closely with the central program teams and operation stakeholders understanding their strategies and processes
Working closely with product teams to see through the product interventions needed for the program to scale
Working closely with operations finance and category teams to manage short term commitments to overall goals and making sure they stay on track.
Benchmarking programs/practices with the best in class (internal and external) and using it to own and influence the long-term vision.
Innovating to improve customer experience and relentlessly working towards contributing to the seller success.
- 5 years of working cross functionally with tech and non-tech teams experience
- 5 years of program or project management experience
- 5 years of delivering cross functional projects experience
- Experience defining program requirements and using data and metrics to determine improvements
- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
