D2C Website Manager
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1 Vacancy
Job Description
Were looking for a detail-oriented tech-savvy and results-driven D2C Website Manager to oversee the daily operations performance and optimization of our e-commerce website. You will play a key role in delivering a seamless shopping experience driving online sales and ensuring brand consistency across all digital touchpoints.
Key Responsibilities:
- Website Management:
- Manage and update content on the website (products banners landing pages blogs).
- Ensure product listings are accurate up to date and SEO-optimized.
- Monitor website performance uptime and responsiveness.
- Coordinate with developers/designers for bug fixes improvements and new feature rollouts.
- E-commerce Strategy & Optimization:
- Analyze user behavior and website analytics (Google Analytics heatmaps etc.) to identify opportunities for CRO (Conversion Rate Optimization).
- A/B test landing pages CTAs checkout flows etc.
- Optimize site for SEO speed and mobile responsiveness.
- Inventory & Order Management:
- Work with supply chain/operations teams to sync inventory and manage product availability.
- Ensure accurate tracking of orders shipping and returns through the platform.
- Marketing Integration:
- Collaborate with digital marketing social and CRM teams to execute campaigns (email ads influencer drops).
- Ensure tracking pixels UTM tags and analytics tools are properly integrated.
- Customer Experience & Support:
- Monitor user feedback and ensure frictionless UX across the funnel.
- Coordinate with customer support to resolve escalated issues and reduce churn.
Requirements:
- 25 years of experience managing a D2C or e-commerce website.
- Proficiency with platforms like Shopify Magento or similar CMS.
- Strong understanding of e-commerce KPIs and analytics tools (GA4 Hotjar Search Console etc.).
- Working knowledge of HTML/CSS is a plus.
- Familiarity with digital marketing channels (Meta Ads Google Ads Email Marketing).
- Excellent communication project management and problem-solving skills.
Employment Type
Full Time
