Customer Service Representative - WFH Idaho
Customer Service Representative - WFH Idaho
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Job Description
At MTM it is never just a ride its personal. We understand that our passengers deserve personalized attention and exceptional care. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation collaboration and growth. If you are passionate driven and ready to join a team where your work will directly transform and shape our industry then join us as we remove community barriers together!
MTM is looking for Customer Service Representatives to join our team.
Location: Remote Idaho
Hourly Rate: $16.00
What Will Your Job Look Like
The Customer Service Representative is the frontline representative and image of Medical Transportation Management (MTM). The Customer Service Representative will handle a variety of tasks which will increase in complexity as the Customer Service Representatives skills progress but will consist primarily of handling inbound calls from Members Clients and Facilities.
All you need for the Customer Service Representative role is:
Must currently reside in Idaho
1 year of Call Center experience
6 months Customer Service experience
Basic typing/computer experience with excellent navigational skills
High speed Internet access such as Cable DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps). Use of wireless and WiFi air cards is prohibited
A quiet space within the home free of distractions to take in-coming calls.
The culture and benefits of working for MTM:
We cultivate and are committed to a culture of inclusion for all employees that respects their individual strengths views and experiences. We believe that our differences enable us to be a better team. Together we will push to achieve our vision of communities without barriersfor all races.
Whats in it for you:
Pay on Demand
Health and Life Insurance Plans
Dental and Vision Plans
401(k) with a company match
Flexible Scheduling
Paid Time Off and Holiday Pay
Maternity/Paternity Leave
Birthday Holiday
Casual Dress Environment
Tuition Reimbursement
MTM Perks Discount Program
Leadership Mentoring Opportunities
Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local State and Federal law. If you are in need of accommodations please contact MTMs People & Culture.
#MTM
Required Experience:
Unclear Seniority
Employment Type
Full-Time
