Sr Account Manager

At Forrester were trusted to work on trailblazing mission critical problems that business and technology leaders face today. Thats why were always looking to empower talented individuals to perform at their best every single day. Were proud of our community of smart people and vibrant voices who come together to do whats right by our clients and each other. Our success is driven by curiosity courage and customer obsession. The confidence and drive to be bold at work. Join us and build an extraordinary future.

About This Role:

Were seeking a highly motivated sales professional with a passion for building relationships and delivering value to clients. Using curiosity and an entrepreneurial mindset this individual pursues growth opportunities by engaging with senior leaders and executives for Forresters existing accounts composed of Fortune-class companies. This role involves a transparent repeatable consultative sales process and achieves impactful outcomes by creating and orchestrating account penetration strategies. The Senior Account Manager anticipates client needs; understands what drives their success; challenges them to think differently; and provides highly valued business insights to enable clients to win serve and retain customers. Along the way this individual will enjoy the opportunity to drive professional and financial growth.

The successful candidate will work closely with top executives and their teams gaining a deep understanding of their challenges and demonstrating how Forrester can support their mission. Success in this position entails the ability to build trust foster relationships and communicate effectively.

Job Description:

Key responsibilities

• Partner with senior management (director C-level) clients as a trusted business advisor by leveraging the companys research on emerging technologies and customer experience.

• Collaborate with industry analysts and the ecosystem to sell and deliver prescriptive client solutions.

• Maintain the minimum weekly/daily metrics and ensure quota is met.

• Produce accurate and timely forecasts.

• Uncover key business initiatives and engage new cross-functional buying centers.

• Develop sales opportunities to increase contract value and customer retention.

• Maintain and build relationships with executive-level contacts to understand their business needs and identify new opportunities.

• Develop a complete understanding of the companys products and services portfolio to align appropriate solutions with client needs.

Skills and competencies

• Demonstrate urgency and a sense of purpose.

• Anticipate challenges adapt to setbacks and respond well to coaching.

• Adapt communication style to audience needs and listen actively.

• Leverage data and insights to secure support and commitment.

• Apply critical thinking to anticipate challenges make data-driven decisions and achieve goals.

• Pursue continuous learning and embraces diverse perspectives.

• Prioritize work effectively to align with organizational goals and follow standard processes.

• Build trust through consistency reliability and strong rapport.

Business scope impact strategic contribution and team interaction

• Experienced professional fully competent in core elements of the role. Independently complete day-to-day tasks and solve diverse problems.

• Work on daily tasks with limited oversight and receive general instruction for new activities.

• Develop positive working relationships with senior team members in the department.

Thought leadership knowledge and expertise

• Full understanding of domain and growing understanding of company and market.

• Use field and company knowledge to address a range of issues.

Job Requirements:

• A bachelors degree is preferred.

• At least five years relevant/consultative sales experience.

• Experience in selling business services to senior-level professionals in a highly competitive market is an advantage.

• The ability and willingness to make cold calls and book meetings.

• Proven experience in a similar role specifically with new-business development achieving quota goals and managing personal sales strategies.

• Effective presentation organization and time management skills.

• A fast learner who is at ease with technology.

• Excellent verbal and written communication skills.

This role offers a unique opportunity to work with some of the most influential brands in the high-tech industry and to grow as a sales professional. If you are passionate about driving client growth and building long-term relationships we encourage you to apply.

The application deadline is June 30 2025. Please refer to the job posting on careers page if the deadline has been extended

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FLSA Status:

Here at Forrester we welcome people from all backgrounds and perspectives. Our aim is for all candidates to be able to fully participate in Forresters recruitment process. If you would like to discuss a reasonable accommodation please reach out to .

Forrester Research Inc. is an Equal Employment Opportunity Employer. As a federal contractor Forrester encourages veterans and individuals with disabilities to apply for employment.

Benefits at a Glance

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