Support Coordinator
Support Coordinator
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$ 80000 - 90000
1 Vacancy
Job Description
- Full-time contract role based on Bidjigal country in Hurstville (until June 30th 2026)
- $73K - $77K Super Salary Packaging (depending on qualifications and experience)
- Flexible Friendly organisation Hybrid work options available. Some travel required to Illawarra area.
Our Organisation
The Benevolent Societys vision is to build a just society where all Australians can live their best life. For more than 200 years we have supported people at the margins of society: Aboriginal and Torres Strait Islander Australians; children young people and their families; older people; carers and people with disability. We are an independent non-religious service provider which supports people to live life their way.
As part of The Benevolent Societys vision we are strongly committed to reconciliation with Aboriginal and Torres Strait Islander people of Australia. We remain steadfast in our commitment to promoting the economic political and social inclusion of Aboriginal and Torres Strait Islander peoples.
About the role
Caring for a loved one is important work. Some days caring brings great joy but some days it can be lonely or a little overwhelming. No matter how you feel today our Carers Gateway will be just a phone call away! Carers Gateway is an initiative to provide carers with information peer support emergency respite counselling or coaching.
As our Client Support Partner - Peer Support you will be the catalyst for positive change in caregivers lives! You will be at the forefront assessing their needs and aspirations crafting personalised plans to help them seize lifes opportunities and achieve their goals. But thats not all you will also foster a vibrant community where caregivers connect support each other and thrive together. If youre ready to empower caregivers to live their best lives and make meaningful connections this is the role for you!
Duties
- Collaborate and work closely with the team to create a safe space for our Carers to connect and share their journey with each other.
- Facilitate Peer to Peer Support Groups face to face and online.
- Attend expos and local community days to promote the Carer Gateway Programs and benefits.
- Attend overnight workshops that focus on providing carers with strategies and support regarding their caring roles.
Our Benefits
We support people to live their best life. That includes you our employee. A best life is unique to everyone and can change as life changes:
- Salary Benefits -You can package up to $15900 pa of your pre-tax salary to pay for everyday expenses before income tax is calculated meaning you take homeeven more pay!
- Motor Vehicle Packaging Options to suit your lifestyle.
- Work/Life Balance -Enjoy flexible work arrangements including hybrid home/office options and accrue an additional day off each month (a bonus of 12 days per year) as a full-time employee.
- Recognition and Reward -Sector competitive remuneration various recognition programs and access to long service leave after 5 years.
- Wellness - Stay fit with a Fitness passport utilise our Employee Assistance Program and even purchase additional leave.
- Professional Development -We tailor career development opportunities to all employees and volunteers for career enrichment fulfilment and growth.
- Our Reconciliation Commitment Aboriginal and Torres Strait Islander employees are entitled up to 2 days paid plus up to 10 days unpaid cultural leave as well as the option to be a voice on reference networkinggroups the opportunity for cultural and professional development that supports career pathways and your social and emotional wellbeing.
Skills and Experience
You will be experienced as a Case Worker Case Manager Support Coordinator or Social Worker with:
- Certificate IV or a Diploma in aged care community care disability services or community services is highly advantageous.
- A passion for helping Carers live their best lives while they support a loved one to have a better quality of life.
- The ability to develop initial service plans in collaboration with the customer carers medical and allied health professionals and referring agencies as appropriate ensuring it meets the customers needs goals preferences and eligibility.
- Strong emotional intelligence and the ability to create an experience where a caller quickly feels heard and comfortable often at a time when the caller may feel emotional confused or frustrated navigating systems they may not understand in time of emotional stress.
- The ability to connect with people from all walks of life.
- Comfortable to lead carer peer support groups.
- Available for some evening/weekend work (events are planned well in advance).
If you identify as Aboriginal and/or Torres Strait Islander peoples then we want to hear from you. The Benevolent Society recognises and values cultural knowledge and wisdom of Aboriginal and Torres Strait Islander communities we therefore strongly encourage you to apply. We are strongly committed to being an Employer of Choice one who offers provides and practices cultural safety in our workplace.
To Apply please submit your current CV and 1 page cover letter outing your interest and suitability for the role.
Have a question Contact Kylie Duffy on for a friendly confidential chat.
*Internally this role is called a Client Support Partner
Required Experience:
IC
Employment Type
Contract
