Community Centre Worker (CSJ)
Community Centre Worker (CSJ)
Posted on :
29-05-2025
Employer Active
1 Vacancy
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Job Description
The Mustard Seed helps improve the lives of those experiencing poverty by building community growing hope and supporting change. Through enhanced visibility relationship building and community engagement the Street Level Team strives to make the Community Impact Centre a safe and welcoming environment for guests donors and volunteers. The Community Centre Worker will work with our Street Level Team and provide an identifiable and visible presence within the Mosaic Centre that optimizes safety builds relationships and values people. The Community Centre Worker is the primary point of contact for clients volunteers donors and all other visitors as they enter the premises.
Location: Edmonton #
Position Type: Seasonal Employment Full time (8 weeks)
Hourly Rate: $22.00 hourly
Schedule: 35 hours per week
Reporting to: Site Lead
Number of Positions to Fill: 1
RFR#: 1431
MAJOR DUTIES AND RESPONSIBILITIES
- Partake in the very important work of building trusted relationships with the most vulnerable citizens in Central Alberta who access the programs and services at The Mustard Seed Edmonton
- Supervise building access security of the property both internal and external the receiving and receipt of donations
- Ensure the team maintain an enhanced visible presence across the property perceiving and responding to opportunities that will optimize safety and build community through positive interactions
- Support shelter guests through intake support and help build a safe and respectful environment in the shelter
- Liaise information between the day Street Level team and the evening Shelter team as this role will support both areas in Basic Services
- Build trusted relationships with guests accessing the Community Impact Centre
- Greet and ensure volunteers and donors are treated with excellence and appreciation
- Partake in exterior yard maintenance and supporting overall property cleanliness
- Assess any given situation greeting the guests at front line and be the first point of contact to resolve confrontational situations with the guest population
- Utilize crisis intervention and de-escalation techniques to manage and resolve conflicts effectively
- Keep all client information confidential
- Participate in all staff training (e.g. First Aid SafeTALK or ASSIST Nonviolence Crisis Intervention etc.) and attend meetings as required
MINIMUM QUALIFICATIONS AND SKILLS
- Post-secondary Degree or Diploma preferred
- Front line experience in Ministry or Social Services considered an asset
- Customer service experience considered an asset
- Strong desire to work with a marginalized population and ending homelessness in Alberta
- Strong relationship-building communication (written and verbal) and conflict resolution skills
- Knowledge of mental illness and addictions is an asset
- Working knowledge of MS Office computer applications (Word Outlook Excel)
- Experience working in a volunteer-based organization is considered an asset
- A self-starter with the ability to work in a cross-functional team
- Crisis intervention and de-escalation resolution
- Current Emergency First Aid certification is strongly desired
ELIGIBILITY REQUIREMENTS FOR CANADA SUMMER JOBS
- Please do not apply if all these conditions are not met
- Be between 18 and 30 years of age
- Be a Canadian citizen permanent resident or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment
- Have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations
- Not a member of the Immediate Family of the Employer or a member of the Immediate Family of an officer or director of the Employer
- International students are not eligible participants
- For more information about Canada Summer Jobs: CONDITIONS
- This position will require working inside and outside in various climates and will involve moderate levels of physical effort including but not limited to standing for long periods walking climbing stairs bending lifting and pushing donation carts
- This position is often fast-paced and requires moderate amount of mental effort to analyze information and problem solve operate a computer use two-way radio communications and perceive and quickly respond to crises within and around the Community Impact Centre.
- Navigating interactions with challenging clients who may exhibit unpredictable behavior including swearing anger and the possibility of becoming aggressive.
- Employees are to be aware that many of our clients may experience difficulties or impairment at times which could result in them uttering threats discriminatory statements and other insults at your person. This may in a raised voice or in seeing unpredictable behavior up to and including the possibility of them becoming aggressive.
- Training on how to respond is provided but this is to be considered typical working conditions. Many of our clients are unaware of the impact of these comments.
ADDITIONAL REQUIRMENTS
- As The Mustard Seed is a Christian ministry we require our employees to be in agreement and sign our statement of faith
- Employment Security Check is required
- Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer
NOTE
- Your privacy is important to us. The information we collect is used solely for consideration for employment.
- We thank all candidates for their interest however only those candidates selected for an interview will be contacted. No phone calls please.
- Please visit our Careers page to see more job opportunities.
Employment Type
Full Time
Key Skills
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