Italian Tech Customer Support remote in Portugal
Italian Tech Customer Support remote in Portugal
Posted on :
29-05-2025
Employer Active
1 Vacancy
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Job Description
Kickstart Your Career in Sunny Lisbon!
Are you ready to work with world-leading brands while living in one of Europes most vibrant and beautiful cities Join our dynamic multicultural team in Lisbon and help customers from around the globe all from a modern office just minutes from the beach!
If youre passionate about people problem-solving and personal growth this is your chance to shine in an international work environment with real career opportunities.
Your Tasks
- Talk with Customers - Answer questions and solve problems by phone email and chat.
- Record Cases - Log every customer interaction in our system and respond within the set time (SLA).
- Make Customers Happy - Keep customers updated on their cases. Happy customers happy team!
- Post-Sales Support - Help with delivery questions warranty claims and refund requests.
- Help with Sales - Support customers who want to buy and promote products to boost sales.
- Hit Your Goals - Meet quarterly sales targets while giving top-notch service.
- Manage Orders - Track and update orders using our CRM system following our companys rules.
What Were Looking For
- Proficiency in Italian
- English level B2
- Motivated to grow
What We Offer
- New and modern office.
- Full training to help you succeed.
- Relocation support (if applicable).
- We promote inter-company mobility to work at any of our sites around the world.
- Private health insurance free after six months
- Competitive wages (14 monthly payments per year)
- Be part of a project with real impact
Location
Lisbon - Remote Portugal
Employment Type
Full Time
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