Customer Service Representative - Entry Level
Customer Service Representative - Entry Level
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35000 - 60000
1 Vacancy
Job Description
At Coast To Coast Connections we believe in the power of communication to drive meaningful change. We partner with mission-driven organizations from environmental nonprofits to social justice advocates and help amplify their voices through impactful outreach and engagement.
As a Customer Service Representative you will be on the front lines of this mission. You will connect with individuals across the country representing causes that make a real difference. If you are passionate about people purpose and strengthening communities this role is for you.
- Serve as the first point of contact for supporters partners and donors
- Share accurate information about our campaigns and partner organizations
- Resolve inquiries with empathy professionalism and a solutions-first approach
- Log interactions and feedback in our CRM system
- Collaborate with internal teams to improve the customer experience
Requirements
- Strong verbal and written communication skills
- A passion for advocacy nonprofit work or social impact
- Experience in customer service is a plus but not required
- Ability to multitask and remain calm under pressure
- A motivated adaptable and purpose-driven mindset
Benefits
- Meaningful work that supports important causes
- A collaborative inclusive and mission-focused team culture
- Career growth and professional development opportunities
- Competitive pay with performance incentives
On-the-job training Advancement opportunities based on performance Travel opportunities Management development Supportive, high-energy, team environment
Employment Type
Full Time
