Preboarding Specialist - Trilingual
Preboarding Specialist - Trilingual
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Job Description
The Preboarding Specialist is responsible for providing support to the talent acquisition process through pre-hire and post-hire activities. The Preboarding Specialist is a member of Cielos internal Bridge Team. Driven by quality the Bridge Team is an expert at background verification referencing drug checking and on-boarding.
Work Location: This position is remote for candidates based in Brazil Argentina Mexico and Colombia only
Work Arrangement: Remote
Languge requirements: Trilingual fluent in English Spanish and Portuguese
Specific requirements: Customer service experience in an office setting
Duties and Responsibilities:
- Enter and track candidate orders.
- Review submittals against job requisition and candidate application for compliance.
- Objectively review background and drug reports to ensure compliance for partner.
- Complete welcome calls and email to all candidates.
- Review vendor systems daily to ensure progress and escalate accordingly.
- Provide excellent service to candidate client teams and/or clients by responding quickly to all inquiries.
- Assist vendor with completion of required check when necessary.
- Monitor candidate onboarding tasks to ensure completion before or by due date.
- May assist with building new client audit detail procedures for the review of candidate orders including auditing candidate orders and ensuring requirements of a position and client standards are established in appropriate technology tools.
- Other duties as assigned.
Qualifications :
Education:
- High School diploma or equivalent required. Associates degree strongly preferred.
Experience:
- Minimum of one year of experience in a business or office environment utilizing the required customer service and administrative skills.
Functional/Technical Knowledge Skills and Abilities Required
- Proficiency with the Microsoft Office suite including Outlook and Excel.
- Typing skills with a minimum of 40 WPM.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
