drjobs Front Office Agent

Front Office Agent

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

London - UK

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

We are looking for an experienced and highly motivated Front Office Agent for a 197-rooms hotel located at a vibrant location in London and offering a lot of exciting projects to be involved in! The hotel is part of the award-winning German-based Motel One Group. Join our team and grab this unique opportunity!

The focus of this role is on the professional care of our hotel guests from a warm welcome at check-in to a genuine farewell at departure. Your duties will also include the following:

  • Looking after our guests including check-in and check-out
  • Reviewing and processing bookings overbookings and options
  • Invoicing including managing payments as well as cash transactions and cashing up
  • Organisational and administrative tasks in both our front and back office (e.g. managing no-shows answering emails)
  • Gaining interdepartmental insights into new areas of activity by working in our multicultural teams
  • Knowledge in Front Office PMS like Mewes Opera or Opera cloud is an advantage
  • Must have flexibility to work combination of shifts and occasional Night Shift if required  

Qualifications :

Whether you are a hotel professional or changing careers you will fit in here! Because personality and hosting skills are our priority. You will also:

  • Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering industry 
  • Have an excellent sense of quality and service as well as hosting skills and a passion for the hotel industry
  • Be open and communicative and have a solid command of English
  • Be a team player and willing to provide assistance across departments we achieve our results together
  • Ideally with knowledge of PMS like Mewes or Opera
  • Must be flexible with shifts pattern 
  • Please note we only accept applications with full rights to work in the UK based on full time hours the hotel does not offer any kind of sponsorship 


Remote Work :

No


Employment Type :

Full-time

Employment Type

Full-time

Company Industry

About Company

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.