Tech Lead, Client Tech Support Engineering
Tech Lead, Client Tech Support Engineering
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Job Description
Calling all innovators find your future at Fiserv.
Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.
Job Title
Tech Lead Client Tech Support EngineeringWhat does a successful Oracle PL/SQL - Application Support doAt Fiserv an Oracle PL/SQL Developer in the Application Support role is a key asset in ensuring smooth error-free application functioning. This role is pivotal in managing and resolving technical issues coding and interacting seamlessly with various stakeholders to deliver exceptional technical solutions in the financial services domain.
What you will do:
- Developand analyze SQL queries and PL/SQL code.
- Debug write and reviewpackages stored procedures functions triggers views and other database elements.
- Collaborate effectivelywith Subject Matter Experts (SMEs) Architects Core Technology experts and Business Analysts.
- Supportboth new and existing product lines while maintaining high standards of code quality and reliability.
- Work efficientlywithin a team environment to troubleshoot and resolve complex issues with a proactive approach.
- Fulfilltasks during the shift from 3:00 PM to 12:00 PM to provide robust support and application stability.
What you will need to have:
- 6 years of experiencewith Oracle PL/SQL programming and SQL proficiency.
- 6 years of experiencein developing and analyzing complex SQL queries and optimizing PL/SQL code.
- 6 years of experiencein collaborating with various stakeholders including SMEs and Business Analysts to deliver solutions.
- Proven experienceworking on large-scale products within the financial services or banking domain.
- Bachelors degreein Computer Science Information Technology or a related field and/or equivalent military experience.
What would be great to have:
- 5 years of experiencein the banking domain for deeper application context and preemptive issue resolution strategies.
- Strong analytical skillsto identify and resolve potential issues proactively enhancing the applications performance and reliability.
- Excellent communication skillsto articulate technical concepts effectively to non-technical stakeholders.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).
Our commitment to Diversity and Inclusion:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Required Experience:
Staff IC
Employment Type
Full-Time
