Consultant, Enterprise Digital Business Discovery & Optimization
Consultant, Enterprise Digital Business Discovery & Optimization
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Job Description
Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.
At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC please visit
What Youll be doing
The Enterprise Digital Business Discovery & Optimization team contributes to CIBCs evolving digital strategy as the industry changes and our needs evolve. As the Consultant you will support the optimization pillar within Enterprise Digital and will be responsible for enabling our businesses by supporting cross-functional deep dives on complex enterprise problems. This highly collaborative role requires strategic thinking problem solving and influencing to support development of strategic solutions that support removal of foundation impediments. The role will also facilitate solicit promote and assess ideas and recommendations on an ongoing basis for team members and internal partners through formal and informal methods. Youll be team-oriented and capable of partnering across the team in order to drive increased profitability and productivity to automate and digitize our bank to help build the bank of the future. This team will identify gaps and implement solutions to optimize end to end process and operating models with focus on digital & AI solutions - leveraging best-in-class business practices and technology to deliver business benefits and elevate end user experience.
At CIBC we enable the work environment most optimal for you to thrive in your role. Youll have the flexibility to manage your work activities within a hybrid work arrangement where youll spend 1-3 days per week on-site while other days will be remote.
How youll succeed
Opportunity Discovery - You will support in assisting in identifying Digital & AI use cases by collaborating with stakeholders across various teams to uncover unseen gaps assess optimization opportunities to address operational challenges and evaluate the impact of proposed changes to the business. You will provide insights and recommendations to improve team efficiency and deliver measurable outcomes.
Process Improvement Methodologies- You will leverage your experience in process improvement methodologies such a Six Sigma and Lean concepts to document and visualize workflows identify inefficiencies and streamline operations for enhanced productivity.
Critical Thinking You will support in analyzing operational and business data within specific lines of business. You will also highlight potential limitations and risks to leadership to support informed decision-making.
Relationship Management You will foster strong relationships with stakeholders to understand their needs and priorities and make recommendations to ensure alignment.
Who you are
You can demonstrate experience intechnology and business optimization with minimum 3 years experience with Process Improvement Methodologies. You have experience in the approaches tools and techniques for use cases identification enablement and project management. You also have comprehensive knowledge of financial services practices and principles sufficient to analyze and interpret complex concepts and apply these in innovative ways.
You give meaning to data.You enjoy investigating complex business problems and making sense of information. Youre confident in your ability to communicate detailed information in an impactful way.
Youre Tech savvy. You seek out innovative solutions and embrace evolving technologies. You easily adapt to new tools and have good understanding on evolving digital & AI technologies and the implications for our clients employee experience and profitability.
You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define whats possible.
Your influence makes an impact.You know that relationships and networks are essential to success. You recognize and respond to underlying concerns of multiple interests and to shape the decision making process in situations that involve complexity and ambiguity. You have are able to tailor communication styles and level of details to various background of stakeholders in an impactful way.
Youre passionate about people.You find meaning in relationships and surround yourself with a diverse network of partners.
Youre driven to succeed. You are motivated by accomplishing your goals and delivering your best to make an impact.
Values matter to you. You bring your real self to work and you live our values trust teamwork and accountability
#LI-TA
What CIBC Offers
At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.
We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* defined benefit pension plan* an employee share purchase plan a vacation offering wellbeing support and MomentMakers our social points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact
You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation coding French proficiency MS Office). Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.
Job Location
Toronto-81 Bay 16th FloorEmployment Type
RegularWeekly Hours
37.5Skills
Artificial Intelligence (AI) Artificial Intelligence Algorithms Artificial Intelligence Technologies Business Operations Business Process Discovery Business Requirements Business Strategies Customer Discovery Insights Discovery Lean Agile Lean Initiatives Lean Leadership Process Discovery Process Flowcharting Process Framework Process Improvements Process Strategy Strategic SolutionsRequired Experience:
Contract
Employment Type
Full-Time
