Front Desk Receptionist - Mercedes Dealership
Front Desk Receptionist - Mercedes Dealership
Posted on :
28-05-2025
Employer Active
1 Vacancy
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Job Description
If you are a personable individual with strong phone skills and a great work ethic join the Euro Motorcars Devon team! We are seeking a full-time receptionists/switchboard operator to work at our dealership. This position handles inbound phone calls and client walk-ins. We serve elite clientele and you must always be prepared to provide them with outstanding customer service in all circumstances and to handle challenging client issues with the diplomacy needed to ensure that they remain loyal customers. You will also develop and maintain good working relationships with colleagues in every other department of our dealership.
Benefits
- Medical and Dental
- 401K Plan
- Paid time off and vacation
- Growth opportunities
- Paid Training
- Family owned and operated
- Long term job security
Responsibilities
- Answering inbound sales and service calls
- Operate busy switchboard & communicate efficiently with all customer & internal teams
- Greeting customers upon arrival and exit and successfully placing them with the appropriate team member
- Maintaining a professional appearance and demeanor at all times
Qualifications
- High school diploma or GED
- Exceptional telephone skills with a high level of comfort and a professional voice and manner
- Computer proficiency particularly in MS Office Suite (Word and Excel)
- Ability to learn new software programs
- Professional business appearance and demeanor
- Flexibility with regard to scheduling
- Prior experience with an automotive dealership a plus
- Public relations experience a plus
- Cold call experience a plus
- Experience using a customer relationship management (CRM) tool a plus
- Experience running a business switchboard a plus
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Employment Type
Full-Time
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