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FLSmidth is seeking a strategic and hands-on Service Center Manager to lead two of our U.S.-based facilities: Winfield West Virginia and Reno Nevada. This role will play a critical part in our transformation effortsshifting Winfield from a manufacturing-dominated operation to a service-focused facility while also establishing and growing operations at our newly acquired Reno location. This is a high-impact leadership role managing a business unit with projected revenue of over $50M.
Lead operational transformation in Winfield from manufacturing to a customer- and service-oriented facility.
Manage and develop further service center capabilities to match service business requirements and local market demand
Manage and develop local repair portfolio to ensure highly profitable business FLS core and third party business
Capacity planning and steering for all service centers
Oversee day-to-day operations and strategic development of the Reno facility.
Own P&L customer engagement and sales strategy in both locations.
Collaborate closely with operations engineering and sales teams especially in North America.
Identify opportunities to localize services and reduce transportation costs by optimizing facility use.
Ensure alignment with broader FLSmidth service strategy and financial goals.
Act as a key point of contact for internal stakeholders and local facility leaders.
10 years of experience managing service centers or manufacturing facilities in industrial mining or related sectors.
Proven success leading operational change and business growth initiatives.
Strong understanding of customer service operations and sales enablement.
Excellent stakeholder management and cross-functional leadership skills.
Willingness to travel regularly between Winfield WV and Reno NV.
Familiarity with operations like centrifuge and screen manufacturing and HPGR service is a plus.
Experience with facilities contributing to $50M in business volume is preferred.
Required Experience:
Manager
Full-Time