drjobs Client Account Representative

Client Account Representative

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1 Vacancy
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Job Location drjobs

Cincinnati, OH - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Description:

We are seeking a motivated and detail-oriented Client Account Representative to serve as the primary point of contact for our clients. This role is critical in managing client relationships resolving inquiries and ensuring the successful execution of account activities. You will play a key part in maintaining client satisfaction while supporting the internal team with account coordination and communication.

Key Responsibilities:

  • Serve as the main liaison between clients and internal departments

  • Ensure timely and accurate execution of client requests and service delivery

  • Track and manage account activity performance and reporting

  • Address client concerns and provide prompt resolutions

  • Assist in preparing proposals presentations and reports

  • Coordinate with team members to ensure client goals and expectations are met

  • Monitor market trends and provide client insights and recommendations

  • Maintain accurate and organized client documentation


Qualifications :

Qualifications:

  • Bachelors degree in Business Communications Marketing or related field

  • 1-2 years of experience in client services account management or customer-facing roles preferred

  • Strong interpersonal and communication skills

  • Ability to manage multiple tasks and deadlines efficiently

  • Detail-oriented with excellent organizational and problem-solving abilities

  • Proficient in Microsoft Office Suite (Excel Word PowerPoint)

  • Positive attitude and a team-player mindset


Additional Information :

Benefits:

  • Competitive salary: $53000 - $60000 per year

  • Growth opportunities and internal advancement potential

  • Professional development and training programs

  • Health dental and vision insurance

  • Paid time off and holidays

  • Supportive team environment with collaborative culture

 


Remote Work :

No


Employment Type :

Full-time

Employment Type

Full-time

Company Industry

About Company

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