BM4X-NetOps Engineer

Project Description*
To ensure the stability and efficiency of DT-Techniks cloud infrastructure (BM4X) we are seeking qualified personnel. They will be responsible for 2nd-level incident and problem management working closely with our internal first-line onside-support DT-ISP/FOPS and the developers of network automation. Our goal is to enhance service quality and strengthen the innovation of our cloud services.

At the Telco Hub in Madrid we are pioneers in merging IT and Telco building and scaling Telco as a Platform (TaaP) on our proprietary layered cloud. Our teams operate in cross-country and cross-functional squads delivering cutting-edge services to Europes most valued Operator.
Our mission is to create the best customer experience based on three core principles:
 Cloud-based  Harnessing the latest technologies for scalability and performance.
 Automated  Driving efficiency through AI automation and DevOps.
 Sustainable  Building a future-ready environmentally conscious infrastructure.
We are looking for top engineering talent eager to grow technically and professionally in an innovative dynamic and collaborative environment. If you are passionate about shaping the future of telecommunications this is your place!

Activity description and concrete tasks:
Acceptence Tests and support for field operations with start-up installation of Switches and Routers from Cisco and Juniper.
2nd-Level Incident Management: Handle and resolve incidents escalated from first-line support conduct root cause analysis and implement solutions.
Problem Management: Identify recurring issues and develop long-term solutions collaborating with compute automation developers to enhance automation processes.
Interface Collaboration: Work closely with first-line support DT-ISP FOPS (eg. for initial operation or RMA processes) and automation developers to ensure smooth operation and problem resolution.

Qualifications :

Tools & Platforms
Mainly you will be working on the network components connected via Jumpserver.
There will be further Tools to use:
- Jira
- Wiki
- CASM (Ticketing-Tool)
- Zabbix (Monitoring-Tool)

Skill requirements:
Mandatory skills:
Technical Expertise:
- Strong knowledge of network infrastructure especially Juniper (JunOS and JunOS Evo) and Cisco (NXOS IOS XR and IOS XE)
- Proficient in network skills such as IPv6 configuration and troubleshooting eVPN/VXLAN BGP and OSPF
Analytical Skills:
- Ability to perform root cause analysis and develop effective solutions.
- Troubleshooting skills to resolve technical issues.
Collaboration and Communication:
- Excellent communication skills to work effectively with cross-functional teams including first-line support DT-ISP FOPS and developers.
- Ability to articulate technical information to non-technical stakeholders.
Adaptability and Learning:
- Willingness to stay updated with the latest industry trends and technologies.
Optional skills:
Agile Skillset:
- Experience working in Agile environments.
- Familiarity with Agile methodologies and practices (e.g. Scrum Kanban).
- Ability to contribute effectively in Agile team settings and participate in Agile ceremonies.

Tools:
- Experience with Zabbix and Netscout is advantageous
- Ability to quickly learn and adapt to new tools and processes.

Additional Information :

What do we offer you

• International positive dynamic and motivated work environment.
• Hybrid work model (teleworking/on-site).
• Flexible schedule.
• Continuous training: Preparation for certifications access to Coursera weekly English and German classes...
• Flexible compensation plan: health insurance meal vouchers childcare transport assistance...
• Life and accident insurance.
• More than 26 working days of vacation per year.
• Social fund.
• Free service for specialists (doctors physiotherapists nutritionists psychologists lawyers...)
• 100% of salary in case of sick leave.

And many more advantages of being part of T-Systems!

If you are looking for a new challenge do not hesitate to send us your CV. Join our team!

T-Systems Iberia will only process the CVs of candidates who meet the requirements specified for each offer.

Remote Work :

No

Employment Type :

Full-time