Account manager - Label (M/W/D)
Account manager - Label (M/W/D)
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Salary Not Disclosed
1 Vacancy
Job Description
As account management / customer success part of our distribution team your mission is to provide the best distribution services for independent labels and artists with passion innovation care and transparency.
You will work with a team of distribution & marketing partnerships to a network of indie artists and labels. You will support the team to ensure customer success and engagement in a constantly mutating environment.
Your duties will include but not limited to the following
- With exemplarity and by sharing Believes driving forces in your daily relations and activities
- Set guidelines strategy and objectives to improve performance
- Support your team by identifying improvement needs
- Services execution and management of our portfolio of artists and labels
- Identify appropriate KPIs to measure customer success and revenue growth and ensure regular reporting
- Define actions plan when needed to reinforce customer success
- Oversee takedowns claims and proper monetization of all content
- Ensure cross-functional collaboration with the Editorial and Marketing Partnership and Video Channel Management team to optimize flawless execution
- Reinforce artists and labels success resulting in renewal of contracts and upsells
- Supervision and execution of business reviews for top clients
- Escalate client feedback and contribute to overall services improvement
- Educate labels and artists on deliverables
- Develop and maintain year on year customer gross revenue
- Sell services which meet artist and/or label needs and potential
Qualifications :
- Fluent English is mandatory to succeed in your role as part of a global company. Spain and French can be a plus
- You have a proven track record in account management and a deep knowledge of client portfolio management
- A solid network in the music industry is a strong plus
- You are passionate about technology data and artists / labels development
Additional Information :
We are committed to having a workforce that is representative of the community it serves at all levels of the organisation. We therefore welcome applications from all backgrounds and all sections of the community regardless of age disability gender race religion and sexual orientation.
Set the tone with us
Working at Believe means having individual and collective impact in a fast-growing company!
At all stages of their careers Believers are an important part of what we are doing: shaping the future of the music industry.
We need teams that truly reflect the diversity of our clients: our international presence is an inspiring and enriching work environment for each one of us with daily opportunities to connect with our colleagues all over the world.
We have two hearts at Believe - our People and our Artists.
We believe in THE POWER OF OUR PEOPLE who grow every day to develop their potential We aim to provide our Believers with the best environment to thrive.
ROCK THE JOB
Tailor-made training and coaching program
Remote working policy
A wellness program Pauses with many activities and animations in-house
Access to Eutelmed a digital mental health and well-being platform that allows you to speak with an experienced psychologist
A healthy and eco-responsible company restaurant
Individual or family health insurance
CSE benefits
A rooftop
A gym with free classes
SING IN HARMONY
Ambassador program: an employee volunteering initiative dedicated to all Believers interested in having a positive impact on Diversity Equity & Inclusion (DEI) wellbeing and the planet.
Implementation of the sustainable mobility package Forfait mobilit durable > Reimbursement of up to 600 for public transport/low carbon footprint
5 calendar days 2nd parent leave with 100% pay (in addition to the legal paternity or adoption leave)
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
