We believe that the way people interact with their finances will drastically improve in the next few years. Were dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo SoFi several of the Fortune 500 and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaids network covers 12000 financial institutions across the US Canada UK and Europe. Founded in 2013 the company is headquartered in San Francisco with offices in New York Washington D.C. London and Amsterdam.
The Technical Program Management (TPM) team ensures successful and efficient execution of highly complex and business-critical technical projects driving innovation and delivering high-quality products and services. TPMs think strategically accelerate time to market manage risks and drive scale and efficiency acting as force multipliers within the organization.
This role will work across Engineering Product Legal Compliance and GTM teams in support of Plaids AI strategy. At Plaid we believe artificial intelligence (AI) will accelerate our mission of delivering financial freedom for everyone by making our products smarter and transforming how we build support and scale them. Over the coming years we expect the way our customers discover and build with financial infrastructure to change rapidly. This is a unique opportunity to help define how AI is adopted at scale in FinTech responsibly ethically and transparently.
Responsibilities
Drive execution of Plaids highest-priority AI initiatives from internal pilots to AI-powered product features and foundational infrastructure.
Translate broad AI strategy into clear actionable roadmaps with measurable outcomes.
Build and operate a cross-functional program model that aligns teams on goals guardrails and execution rhythms.
Identify and resolve cross-team bottlenecks risks and misalignmentsbringing structure and clarity to fast-moving ambiguous spaces.
Partner with Legal Compliance and Security to ensure responsible AI development and adherence to internal and external standards.
Stay ahead of trends in the AI ecosystem surfacing relevant technologies and practices that can accelerate Plaids strategy.
Foster knowledge sharing and build repeatable execution patterns to scale AI adoption across the organization.
Requirements
10-15 years of experience in technical program management software engineering product management or a related analytical field.
Proven success leading complex cross-functional programs in fast-moving or emerging technology areas.
Strong technical understanding and ability to work closely with engineering teams on system architecture and data infrastructure.
Exceptional communication and leadership skills with a track record of influencing across diverse stakeholder groups.
Demonstrated ownership mindsetcomfortable navigating ambiguity driving clarity and delivering results.
Nice to Haves
BS/BA in Computer Science or related technical discipline.
Prior experience with cloud infrastructure security testing reliability or change management programs.
Familiarity with AI/ML technologies and their application in fintech.
Background in API product systems or data-intensive platforms.
$194400 - $345600 a year
The target base salary for this position ranges from $194400/year to $345600/year in Zone 1.
The target base salary will vary based on the jobs location.
Our geographic zones are as follows:
Zone 1 - New York City and San Francisco Bay Area
Zone 2 - Los Angeles Seattle Washington D.C.
Zone 3 - Austin Boston Denver Houston Portland Sacramento San Diego
Zone 4 - Raleigh-Durham and all other US cities
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan including medical dental vision and 401(k). Pay is based on factors such as (but not limited to) the scope and responsibilities of the position the candidates work experience and skill set and location. Pay and benefits are subject to change at any time consistent with the terms of any applicable compensation or benefit plans.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesnt fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race color national origin ethnicity religion or religious belief sex (including pregnancy childbirth or related medical conditions) sexual orientation gender gender identity gender expression transgender status sexual stereotypes age military or veteran status disability or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories consistent with applicable federal state and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability please let us know at
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