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You will be updated with latest job alerts via emailRecruitment Apple Lovers is a leading recruitment agency based in Portugal. We specialize in connecting top talent with innovative companies in various industries. Our team is dedicated to finding the best candidates for our clients and providing exceptional service.
We are currently seeking a Customer Experience Specialist fluent in Italian to join our team.
The ideal candidate will have experience in providing top-notch customer service across the industry. This is a full-time position with opportunities for growth and development within our company.
Position: Customer Experience Specialist with Italian
Location: Lisbon Portugal
Employment type: Full-Time
DUTIES AND RESPONSIBILITIES:
Provide top-notch support to C2C B2B customers via phone email and chat
Collaborate with customers to identify effective solutions
Brainstorm with colleagues to enhance the Customer Experience
Handle troubleshooting innovation and change management daily
Optimize business processes to enhance the customer journey
REQUIREMENTS:
Fluent in Italian and in English
Customer service is second nature to you prior experience in the field is an advantage
Exceptional communication skills that facilitate meaningful interactions
Proactive and solution-oriented mindset to tackle challenges effectively
Ability to think outside the box and consistently deliver customer solutions
Proficient with computers and possess lightning-fast typing skills
BENEFITS:
Meal Transportation allowances
Portuguese health insurance weve got your well-being covered
Career growth opportunities take your skills to the next level with endless development paths
Relocation support well help you settle into Portugal Lisbon
If interested dont hesitate to send us your CV ;)!
Full Time