Remote Customer Care with an Electronics Corporation (Polish Language)
Work remotely from anywhere in Greece! Youve got to be located in Greece.
Salary is EUR 1050 per month gross with bonuses
As a Customer Support Specialist youll play a key role in assisting customers with their devices responding to their questions and providing guidance on product usage and technical troubleshooting.
Join our team and help customers enhance their everyday lives with our innovative solutions!
What You Will Be Doing:
- Handling incoming phone calls messages and emails from our customers.
- Providing information and assistance on our products including vacuum cleaners air purifiers hair care tools and more.
- Troubleshooting technical issues and offering solutions to customer inquiries.
- Processing warranty claims repairs and replacements.
- Offering product recommendations based on customer needs and preferences.
- Maintaining high customer satisfaction through professional and courteous communication.
Job Requirements:
- Excellent writing and verbal communication skills in Polish and English.
- Strong attention to detail.
- Good technical troubleshooting and problem-solving skills.
- Ability to handle unexpected changes and customer concerns with professionalism.
- Experience in customer support or technical support roles will be appreciated.
What We Offer:
- Competitive monthly salary 2 extra salaries per year.
- Health care benefits and numerous other discounts.
- Full training by certified instructors on our products and customer service techniques.
- Professional growth and development opportunities.
- Special events community involvement and social responsibility initiatives.
- Free online Greek language courses.
- State-of-the-art premises providing a great working environment with relaxing break areas.
- Work for a Great Place to Work-Certified Company that fosters diversity and inclusion.
Moreover this is a fantastic opportunity to advance your career and work for a multinational company gaining valuable experience and skills while representing one of the most innovative brands worldwide. Additionally you will be part of a company that offers equal opportunities to all regardless of gender ethnicity religion culture or age.