Accounts Payable – Senior Process Associate – French – Hybrid Bucharest

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises including the Fortune Global 500 with our deep business and industry knowledge digital operations services and expertise in data technology and AI.

Inviting Applications for Accounts Payable Senior Process Associate French Hybrid Bucharest

Responsibilities

Manage and resolve P2P queries in an accurate and timely manner (using E-mail and any other available tools)

Performing online checks on daily basis and documents re-routing to Iron Mountain if needed

Updating manual activity trackers

Reviewing the requests from customer setup/changes and act as per the procedures

Root cause analysis of queries and Proactive controls for avoidance of future errors

Vendor statement reconciliations and Sending reminders payment advises to suppliers

Resolution of suppliers queries discrepancies

Act as a supervisor for the main activities that have to be covered from a Processing point of view

To maintain good solid understanding of customer requirements to share with team and to actively participate in building and maintaining successful customer relationships

Ensure that all processes and transactions are completed accurate and on time in accordance with pre-defined controls

Deliver a professional and consistent service to European Business Services customers both internal and external using European Business Services and clients systems and processes in line with agreed service levels

To carry out all reporting requirements accurately and within the specified time scales

To maintain processes in order to meet internal and external customer needs and to continuously strive individual and overall performance

Understand query raised by customer

Search for relevant Information in the system.

Routing out of scope issues to internal teams for further resolution.

Build case/sending e-mail and supervising them till closure

Calling Customers for resolution.

Embrace a flexible approach to job content with a view to developing own skills and knowledge to undertake a range of task requirements within the team. This may also involve multi-skilling across transaction processing teams

Qualifications

Minimum Qualifications:

Very good written and verbal French language skill.

Good written and verbal English language skills.

Relevant work experience;

Ability to handle multiple tasks and interact across levels;

Preferred Qualifications:

Previous experience in a multinational company would be an advantage;

Proficiency in operating with the Microsoft package;

What can we offer

Attractive salary;

Stable job offers - employment contract

Work in a multicultural and diverse environment with employees from over 30 countries

Genpact supports professional trainings and great career development opportunities

Free access to our award-winning learning platform

Benefits such as Meal Tickets Medical Services Insurance additional vacation days or partner discounts

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation. Get to know us at and on LinkedIn X YouTube and Facebook.

Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.