Job Description
Division/Department APP OPS Location List PRF # Job Title SAP BASIS Level 2 Reports to No of position : Stream : SAP BASIS Type of position: SAP HANA BASIS Specialist Title List Level of LINUX Admin List General Description Responsibilities :- - Adhering to SLAs - ITIL Processes awareness and adhering to - Handling tickets / requests - Perform root cause analysis - Troubleshooting technical issues - Following defined processes and ensuring that the processes are adhered to - Responsible for successful completion of Installation configuration and migration - Ensure maximum uptime according to the SLA - Implement and deliver post implementation support strategy. - Work with functional teams to execute cut over strategy plans - Participate in project status meetings and project reviews - Responsible for working with the Infrastructure Team to bring closure to all BASIS-impacting activities initiated by the Infrastructure Team - Report progress status problems issues and changes - Ensure Infrastructure Team members adhere to quality control and other project standards - Keep Infrastructure Team members up-to-date with current project status and other information - Escalate Basis Team issues to the BASIS team leader for resolution - Recommend contingency actions if slippage occurs in the project plan - Execute processes within the Basis Team in accordance with the overall process designated by the Project Management Group and adhere to project standards - Manage processes within the Basis Team in accordance with the overall process designated by the Project Management Group and adhere to project standards - Manage processes within the Basis Team in accordance with the overall process designated by the Project Management Group and adhere to project standards - Manage processes within the Basis Team in accordance with the overall process designated by the Project Management Group and adhere to project standards - Ensure that they are receiving the appropriate training to perform their responsibilities - Ensure the team members are receiving the appropriate training to perform their responsibilities - Ensure the team members are receiving the appropriate training to perform their responsibilities - Ensure the team members are receiving the appropriate training to perform their responsibilities Technical Skill - Installing configuring and maintaining SAP HANA systems: - HANA Backup/restore - HANA DR - HANA performance tuning - Installation and configuration of HA environment with Unix and Windows environments - Configuration and administration of SAP BASIS SERVER and can prepare root cause investigations for escalated technical issues. - Installing and Maintaining kickstart environment - Implementation : 1 Life cycle End to end for large global customers with complex landscape. - Upgrade : Hands on upgrade exposure SAP Version upgrade as well as EHP upgrades - Writing scripts to acomplish day to day system administration task - Configuring and supporting domains with large SAP landscapes with interfaces for legacy systems. - Troubleshooting Application Hardware database and Operating system related issue - Capacity planning and fine tune system for optimal performance from Application and database perspective - Good understanding of netweave
Required Experience:
Senior IC