Manager, Software Quality Assurance

Are you a technical manager with a minimum of 8 years of quality assurance experience under your belt and a proven ability to communicate to both technical and non-technical team members Do you enjoy leading the quality aspect of development teams from planning to execution while helping individuals learn and grow as quality assurance analysts If so this is an excellent opportunity for an extremely detail-oriented creative and organized candidate to excel like you!

Working Here

At CARFAX Canada were more than just obsessed with vehicles. Were obsessed with data and its potential to help millions of Canadians in buying selling and maintaining vehicles.

But heres what you really want to know about: the perks. Our team members enjoy weekly free catered lunches at the office flexible work that allows us to prioritize work-life balance 4-day summer work weeks and a state-of-the-art collaborative environment at our head office at 100 Kellogg Lane London Ontario. CARFAX Canada also offers competitive wages exceptional benefits and employee wellness funding a company matched pension program parental leave top-up benefits paid volunteer days and the list goes on!

Ultimately every day at CARFAX Canada provides you with the opportunity to engage in meaningful work alongside incredible colleagues. Its clearwere passionate about data and our people!

Key Information

Employment Status: Full-time Temporary 12-month contract

Job Type: Hybrid In office with flexibility to manage your work schedule with up to 8 days per month to work from home.

Location: London Ontario

Please note that we have two operating entities in Canada CARFAX Inc. and CARFAX Canada. This position is with CARFAX Canada.

Job Details

This position provides quality assurance strategic planning within our agile software development teams across all applications within CARFAX Canada domains.

Key areas of influence for this role will include managing a large group of quality assurance analysts to help build maintain and test applications while keeping our security integrity. Reviewing high-level quality assurance standards / practices will be a common focus for this individual.

You will work closely with the product team and project management office to focus on understanding the product roadmap and compile a solution to create new products/features/capabilities. You will resource these projects according to the objectives laid out by the other departments.

You will oversee the reviewing and evaluation of our current quality assurance practices develop and integrate new practices to be an integral part of the SDLC. You will identify and develop department plans based on changing requirements and shifts within teams and departments.

Position Responsibilities

1. Manage a large group of quality assurance analysts on Agile development teams
2. Mentor all members of the QA team and build an optimal environment for quality assurance to grow
3. Create a long-term strategic plan for the QA department; build document and execute strategic objectives for the QA team
4. Work closely with an Agile team to create Test Plan and Test Cases and automation test strategy based on requirements design documents to ensure all product functionality both functional and Non-functional requirements are met
5. Identify technical test data requirements; configure and maintain test data to support testing
6. Conduct manual testing; log track and resolve product defects with the Agile team
7. Collaborate with software/systems personnel in application testing such as system integration unit regression load and acceptance testing methods
8. Design and develop automated testing for functional regression load testing and performance tuning
9. Develop and maintain the automation testing framework for functional and performance automated testing
10. Use established QA processes and best practices and continually improve upon them; research new tools and technology
11. Make recommendations for improvement of applications to software developers
12. Communicate test progress test results and other relevant information to team project stakeholders and management
13. Assist in the development of change control processes practices and guidelines for new and existing technologies
14. High-level decision maker for technical direction and standards for QA
15. Actively consulting on the implementation of the solution explaining the rationale behind choices and making amendments to the solution when justified.
    
16. Knowledge and experience in design patterns and SDLC
17. Provide metrics and reporting for software deliveries and timelines
18. Ensure quality assurance resourcing is properly allocated and smooth project transitions take place
19. Communicate and facilitate product releases

Education and Experience Required

• 8 years of quality assurance in an IT capacity
• 3 years of experience as a people leader
• Post-secondary education is preferred
• Adept at problem analysis and providing problem solving solutions
• Experience in software development/ automated testing ideally with C# JUnit Postman and SQL
• Experience with test automation tools (e.g. Microsoft Test Manager Selenium) and automated regression testing is a strong asset
• Experience with QA in the context of Agile software development is a strong asset
• Outstanding interpersonal skills
• Excellent written and verbal communication skills
• Superior organizational and planning skills
• Great team player as well as being able to work alone with no need for micro-management
• Experience in building and executing against department long term strategies / game plans

Equal Opportunity Employer

CARFAX Canada is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law.

Were committed to providing accommodations by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation please contact your recruiter or email .

If you are interested in applying for this position please visit our website will be accepted until June 13 2025.

We thank all applicants for their interest; however only those selected for an interview will be contacted.

About Us

CARFAXs mission is to help millions of people shop buy service and sell used cars with more confidence. As a leader in vehicle history and valuation CARFAX provides impartial and comprehensive information for consumers and the automotive industry. CARFAXs Canadian headquarters in London Ontario supports Canadian and U.S. markets drawing on billions of data records from thousands of sources enabling used vehicle buyers and sellers to make informed decisions. CARFAX is consistently recognized as a top employer and business. CARFAX is a part of S&P Global (NYSE: SPGI). Find out more at and connect with CARFAX on Instagram Facebook and LinkedIn.

Our values serve as the foundation of our culture by helping inform the actions and behaviours that make us successful. We strive to integrate these values into how we collaborate navigate challenges and make decisions daily.

Objective Guided by facts driven by results.

Transparent Clarity through open and honest communication.

Customer advocate Putting the customer at the center of everything we do.

Solutions oriented Turning challenges into opportunities.

Integrity Where honesty meets action.