DescriptionESSENTIAL JOB FUNCTIONS:
- Greet direct and assist all guests.
- Inform Guest of approximate time frame for bell service.
- Offer assistance with luggage placement (rack/closet).
- Offer each Guest a room orientation and ice service.
- Offer concierge services and promote laundry health spa and other services.
- Ask Guest how their stay was.
- Offer transportation assistance.
- Frequent writing of luggage tickets.
- Deliver retrieve and store luggage for our guests.
- Load and unload luggage from vehicles.
- Keep accurate records and record numbers neatly while delivering and retrieving luggage for bus groups
- Answer a high volume of phone calls in a polite & professional manner.
- Direct contact with guests requiring patience and good communication.
- The Bell Person will also be responsible for storage and retrieval of luggage in the luggage room as assigned by the Bell Captain.
- Completes required room slip information and submits to Bell Captain after each front.
- Deliver & retrieve boxes packages & envelopes to & from our business center for our guests.
- Maintain regular & predictable attendance in accordance with Bell Desk policies.
- Other job related duties as assigned.
QUALIFICATIONS:
- Skill in establishing and maintaining effective working relationships with co-workers.
- Ability to read write and communicate verbally in English.
- 5 years of safe driving experience in vehicle.
- Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
- Must be able to obtain a required Virginia Lottery Gaming License.
EDUCATION/EXPERIENCE:
- HS diploma or GED.
- Casino/Hotel experience preferred but not required.
PHYSICAL MENTAL AND ENVIRONMENTAL DEMANDS:
- Ability to stand for long periods of time.
- Normal sense of smell touch sound and vision range
- Requiresseldomsitting kneeling lifting/carrying of 51-100 lbs.;occasionalbending & reaching from floor to 6ft crouching lifting/carrying of 25-50 lbscopying & writing of numbers
- Eye/hand coordination and manual dexterity as well as the ability to distinguish letters symbols and currency
- Work area is subject to variable temperatures.
I understand the Casino and its surrounding areas are under constant surveillance and that as an employee of Caesars Virginia I will be under that surveillance. I also acknowledge that I have had my photograph taken and understand it will be kept on file with Caesars Virginia Surveillance Department.