Payment Operations Project Manager
Payment Operations Project Manager
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Job Description
Payments Operations Project Manager
Edinburgh London
About Us
At ModulrModulr enables businesses from SMEs to Enterprise initially across the UK and Europe to efficiently pay-in collect and disburse funds instantly via a range of payment schemes accounts and card products.
We have an industry-leading API platform with comprehensive online tools and access to meet the demands of business payments. We have two routes to market. Our Core Business Payments product allows customers in any sector to connect to us and our expanding network of accounting and payroll platforms including Sage Xero BrightPay and IRIS to automate payments. Our Vertical Solutions targets a growing range of industry verticals which directly connect their IT platforms to our APIs and webhooks. We solve complex payment problems across industries like Travel Lending and Wage Advance.
We are deeply integrated into the payment eco-system. In the UK we are direct participants of Faster Payments and Bacs. Modulr hold settlement accounts at the Bank of England. Our payment network connectivity includes CHAPS Open Banking SEPA SWIFT and account issuance in multiple currencies. We are principal issuing members of Visa and Mastercard schemes across UK and Europe.
Our regulatory permissions and governance structure are the foundations of our business. We are regulated and supervised as an Authorised Electronic Money Institution (AEMI) in the UK by the Financial Conduct Authority and in the Netherlands by De Nederlandsche Bank.
Our founding team has a wealth of experience in the payments industry and growing successful businesses. Modulr is backed by the venture arms of payments giants PayPal and FIS as well as growth investors Blenheim Chalcot General Atlantic Frog Capital and Highland Europe.
Modulr now has over 400 employees spread globally across offices in London Edinburgh Amsterdam and Mumbai.
Modulr Values
- Building the extraordinary; going that extra mile.
- Owning the opportunity; be passionate and proud of the time you invest.
- Move at pace; reach goals faster whilst supported on your career journey.
- Achieve it together working collaboratively and being a Modulite.
The Team
The wider business teams are based in Edinburgh London Amsterdam and Mumbai. Modulr has an office-first policy as face-to-face and ad hoc collaboration will maximise our ability to meet our ambitious growth and profitability goals. In practise we expect our colleagues to be in-office at least 4 days per week role may require 5 days.
The Role
As a Payment Operations Project Manager you will play a critical role in delivering high-impact initiatives across the payments lifecycle. Youll drive cross-functional projects aimed at optimising operational efficiency implementing new regulations launching new payment capabilities and ensuring seamless end-to-end execution of Modulrs payment services. This role sits at the intersection of operations technology compliance and product teams.
Key Responsibilities
- Lead and manage cross-functional projects related to payment operations including process improvements system upgrades and regulatory initiatives.
- Collaborate with Product Compliance Engineering and external partners to implement scalable and compliant safeguarding reconciliations and payment and solutions.
- Drive continuous improvement initiatives in payment processing exception handling reconciliations and settlement processes.
- Manage operational readiness for new product launches partner integrations or market expansions.
- Identify operational risks and work with stakeholders to design control framework and mitigation strategies.
- Develop and maintain project plans timelines and documentation ensuring timely delivery and alignment with business goals.
- Analyse payment data and operational KPIs to identify trends performance gaps and areas for optimization.
About You
- Proven experience (5 years) in payments fintech or financial services ideally in an operational or project management role.
- Strong understanding of the payments ecosystemfaster payments Bacs CHAPS SEPA SWIFT card payments and emerging real-time rails.
- Excellent project management skills; PMP PRINCE2 or Agile certification is a plus.
- Data-driven mindset with strong analytical and problem-solving skills.
- Effective communicator with the ability to work cross-functionally and influence stakeholders.
- Experience with compliance risk or regulatory aspects of payments safeguarding or CASS 15 is highly desirable.
- Comfortable in a fast-paced scale-up environment with competing and shifting priorities.
What Can Modulr Offer You
You will be part of a cross disciplinary team(s) with co-workers located in Edinburgh London Amsterdam and India. We are friendly and sociable challenging but rewarding. We want you to push yourself and for us to support you in your future as we scale up and grow.
- Share Options Incentive Scheme.
- Company Bonus - the more successful we are together the greater the reward.
- Flexible benefits - 1000 to spend on a variety of benefits for you to choose from which suit your lifestyle and needs. Including Private medical insurance gym membership health checks etc.
- Perkbox - enjoy freebies and discounts on many other products and services.
- 33 days holiday (including bank holidays) & your birthday off - choose which days you take off to relax and/or spend time with loved ones.
- Learning Opportunities on joining Modulr you will embark on our 2-day onboarding programme called ModStart to be equipped with the Modulr know-how and arm you with the tools you need to be successful from day 1! But we do not want your learning to stop there so we will continue to provide you with the tools and capabilities through our learning channels and platforms.
- Modulr hands-on - join your colleagues for our company wide events throughout the year.
- Great workspace - Modulr thrives on innovation which is best done through in-person collaboration. This approach enables us to work together closely exchange ideas and create innovative solutions that drive our success. We ask our team members to be based in the office 4 or more days a week. We have state of the art offices located in Exchange Crescent Edinburgh ScaleSpace in London and WeWork in Amsterdam.
- Bike to work / E-bike scheme.
ModInclusion
At Modulr we are working hard to build a more positive diverse and inclusive culture that helps everyone to feel they belong and can truly bring their whole self to work. Not only is it the right thing to do for everyone in the Modulr team its also the right thing to do for our business the community we operate in and attracting future talent. As part of our approach we actively welcome applications from candidates with diverse backgrounds.
By submitting your CV you understand that we have a legitimate interest to use your personal data for the purposes of assessing your eligibility for this role. This means that we may use your personal data to contact you to discuss your CV or arrange an interview or transfer your CV to the hiring manager(s) of the role you have applied for. You can ask us at any time to remove your CV from our database by emailing but please note that this means we will no longer consider you for the role you have applied for.
Required Experience:
IC
Employment Type
Contract
