Service Communications Assistant
Service Communications Assistant
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Job Description
Job Description:
We are seeking a highly organized and detail-oriented Service Communications Assistant to support our operations and communication initiatives. This role plays a critical part in ensuring clear internal and external communication between departments clients and service teams while also maintaining excellent records and assisting with service coordination.
Responsibilities:
Assist with internal and external service communication processes
Coordinate with clients to relay service updates and manage inquiries
Prepare format and distribute service reports and documentation
Support service management with data entry scheduling and tracking requests
Monitor communication channels and escalate urgent service issues when necessary
Collaborate with other departments to ensure timely and accurate information delivery
Maintain client records logs and correspondence for quality control and reporting
Qualifications :
Qualifications:
Associates or Bachelors degree in Communications Business Administration or a related field
Strong written and verbal communication skills
High attention to detail and ability to multitask under deadlines
Proficiency in Microsoft Office Suite (Word Excel Outlook)
Previous administrative or customer service experience is preferred
Ability to work independently and as part of a team
Additional Information :
Benefits:
Competitive salary ($55000 - $60000 annually)
Opportunities for professional growth and advancement
Health dental and vision insurance
Paid time off and holidays
Supportive and team-oriented work environment
On-site training and skill development programs
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
