Information Systems Support Specialist Tier 2
Information Systems Support Specialist Tier 2
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1 Vacancy
Job Description
Community First Bank is seeking a full-time Information Systems Support Specialist Tier 2 to join our Information Systems team. Do you strong analytical and problem solving skills and have a background in technology or banking systems This position offers a competitive hourly wage depending on experience.
BENEFITS
Enjoy a wide range of benefits
- Employee Stock Ownership Plan (ESOP)
- Paid Federal Holidays
- Top-notch Training
- Volunteer Time Off
- Birthday Time Off
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K
- Many more!
A DAY IN THE LIFE OF AN INFORMATIN SYSTEMS SUPPORT SPECIALIST TIER 2
As a Tier 2 Information Systems Support Specialist you will be the first point of contact for end-users and is responsible for providing prompt and courteous support. This role provides support in the areas of workstation set-up configuration and management; office automation application software configuration and troubleshooting; and peripheral device support. This role requires a combination of technical expertise problem-solving skills and strong communication abilities to support the banking operations effectively. Additionally the tier 2 technician collaborates closely with our third-party IT vendor to deliver comprehensive support and to help in maintaining a seamless IT environment.
Ideal candidates should be able to manage multiple priorities along with adhering to project timelines.
QUALIFICATIONS FOR AN APPLICATION SUPPORT SPECIALIST
- Associate Degree or Technical Certification in Information Systems field or comparable work experience
- 2 to 3 years of related banking or e-Commerce experience (or equivalent combination of education and experience)
- Basic understanding of TCP/IP DNS DHCP and VPN
- Proficient with Windows Desktop Operating Systems
- Good analytical and problem-solving skills including the ability to work with outside support resources.
- Good communication skills with the ability to interact professionally with end-users and vendors.
WORK SCHEDULE
This is a full-time Monday - Friday position with some flexibility in work location and hours.
ABOUT COMMUNITY FIRST BANK
A locally-owned community bank that traces our Boscobel beginnings to 1871 we believe that if our time is spent aiding our customers then it has been well spent. We provide value to our customers through exceptional individualized service that exceeds their expectations. And we strengthen the communities we serve through contributions of time talent and financial resources.
We recognize that our success is based on the quality and dedication of our team members. Thats why we continually invest in their growth through training and education. We create an enjoyable work environment that empowers our team members and fosters collaboration through open honest and sincere communications. Our employees also earn company stock after meeting the eligibility criteria making us an employee-owned bank.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
