Coordinator of Financial Aid

POSITION ANNOUNCEMENT

COORDINATOR-FINANCIAL AID

Office Location(s): Main Campus 1405 Madison St. Shelbyville TN 37160

Serves all locations of Tennessee College of Applied Technology Shelbyville

DEPARTMENT: Student Services FUNCTIONAL AREA: Financial Aid

JOB FAMILY: Administration CLASSIFICATION: Full-Time - Exempt Salary

HOURS: 7:30 a.m. 4:00 p.m. (minimum 37.5 hrs./wk.) SHIFT: Days Mon-Fri

DIRECT SUPERVISON FROM: President

The Tennessee Colleges of Applied Technology (TCATs) serve as the premier suppliers of workforce development throughout the State of Tennessee. At TCAT Shelbyville this means we care we listen and we encourage. The diverse experience of our employees allows us to grow and inspire one another to come alongside our students with real-life experience and to graduate innovative problem solvers back into our communities. The work that we do is an investment that enriches lives every day.

We offer a comprehensive benefit package including an excellent retirement package from the state of Tennessee 401K plan with match paid holidays annual and sick leave health and dental insurance tuition assistance and state employee discounts.

SUMMARY

The Financial Aid Coordinator exercises delegated authority with responsibility for all aspects of the financial aid process reporting directly to the president and working in conjunction with the Tennessee Board of Regents (TBR) Shared Services Center. The coordinator is responsible for ensuring all financial aid processing functions are provided in a timely and accurate manner and in compliance with all applicable institutional TBR state and federal regulations policies and guidelines. The coordinator manages the certification process for Veteran Education Benefits administers state and federal aid programs ensures reconciliation of financial aid accounts and facilitates financial aid presentations. This position requires travel between TCAT Shelbyville teaching location and financial aid events within the service area.

MINIMUM QUALIFICATIONS

• Bachelors degree in business administration or related field from an accredited institution and 3 years of approved work experience in accounting or financial processes within the last 7 years. A comparable combination of education and related employment experience may be considered.
• Leadership experience and ability to plan and direct the work of others
• Proficient with Microsoft Office Suite (Word Excel Power Point Outlook)
• Articulate written and oral communication skills
• Public speaking confidence and enthusiasm

PREFERRED QUALIFICTIONS

• 5 years of work experience in financial aid in higher education.
• Working knowledge of Veteran Education Benefit programs the Free Application for Federal Student Aid (FAFSA) and other financial aid programs.
• Previous work experience with Banner or comparable student information system.

KNOWLEDGE SKILLS ABILITIES

• Ability to prioritize implement and manage multiple projects simultaneously.
• Ability to effectively utilize Microsoft Office TEAMs and basic computer software related to the occupation.
• Ability to work with diverse populations establish and maintain effective interpersonal working relationships and to deal tactfully with students faculty staff and the public.
• Ability in typing duplication filing preparation of reports record keeping and numerical accounting skills. Familiarity of income tax forms financial documents and transcripts.
• Strong customer service skills; effective oral and written communication skills; and excellent organizational and planning skills.

• Ability to express ideas clearly concisely and convincingly.
• Ability to exercise good judgment in evaluating situations making decisions and problem solving.
• Ability to facilitate student information events and provide presentations in large or small group settings
• Physical ability to lift 30 lbs. and to move about the facility to perform all occupational duties with or without accommodation.
• Maintain valid drivers license and ability to operate a state vehicle to travel within the service area.

RESPONSIBILITIES

• Maintain working knowledge of the Free Application for Federal Student Aid (FAFSA) and aid programs; Dual Enrollment Grant Federal Work Study Pell Trade Adjustment Assistance (TAA) Tennessee Student Assistance Award (TSAA) TN Promise TN Reconnect and Wilder-Naifeh Technical Skills Grant.
• Maintain Student Veteran Files VA catalog and working knowledge of Post-9/11 GI BILL Veteran Education Benefits Administration and TN state specific Tuition Reimbursement Programs.
• Maintain working knowledge of all systems related to financial to aid processing: Banner eGRands EDExpress EDConnect and Enrollment Manager.
• Ensure that financial aid program materials communications and process steps are current easy to follow and effectively communicated in person by telephone email virtual contact and via the institutions website.
• Train student services staff and ensure that financial aid process steps veteran education benefits and program requirements are communicated to current and prospective students clearly and in a timely manner.
• Facilitate review of student applications document verification resolution of conflicting data determination of financial need and awarding in accordance with federal state and institutional regulations and policies.
• Evaluate student Satisfactory Academic Progress (SAP) to determine continued eligibility.
• Responsible for review of military transcripts and coordination of prior learning assessments with TCAT faculty.
• Coordinate with TBR Shared Service Center to ensure appropriate system data is pulled and used to complete required annual reports and submissions: FISAP IPEDS Program Participation Agreements (PPA).
• Ensure accuracy submission and maintenance of records and reports as required by the institution TBR as well as local state and federal agencies.
• Facilitate financial aid presentations for FAFSA workshops high school presentations and new student orientations.
• Build and maintain relationships with support agencies that assist students with remaining need and community services (American Job Center Tennessee Department of Labor Tennessee Opportunity Programs (TOPS) Veterans Administration Vocational Rehabilitation Services and WIOA Workforce Programs).
• Coordinate drawdown requests student terminations and return of Title IV (R2T4) funds with the TBR Shared Service Center.
• Serve as main point of contact for the Banner student information system (SIS) and coordinate all program builds with the Tennessee Board of Regents (TBR).

SPECIFIC DUTIES

• Serve as the institutions Veteran Affairs School Certifying Official (SCO)
• Serve on the Scholarship Committee and Graduation Committee.
• Participate in in-service training workshops and other programs which provide professional growth.
• Attend all required staff meetings.
• Work a minimum of 37.5 hours per week (exempt); additional hours may be required to fulfill the duties of the position and needs of the institution.
• Other duties as assigned by administration.

TIMELINE: Applications will be reviewed immediately.

SALARY RANGE: $41727 to $54251 annually commensurate with experience and TBR/Tennessee College of Applied Technology salary guidelines.

GENERAL INFORMATION: Background checks will be completed on all new hires. The selected candidate will be asked to sign a background release authorizing TCAT-Shelbyville to complete a background check which includes the following:

Sex Offender Registry Driving History

County Criminal National Criminal Database

Federal Criminal Sanctions and Disciplinary Database

Tennessee College of Applied Technology Shelbyville is a Tennessee Board of Regents institution and does not discriminate on the basis of race color religion creed ethnicity national origin sex disability age status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment programs and inquiries regarding the non-discrimination policies contact: the Human Resource Department 1405 Madison Street Shelbyville TN 37160.