Training Environment Support Specialist

Company:

Jeppesen a subsidiary of The Boeing Company is one of the largest software development companies in Gothenburg. We develop and implement innovative resource management and optimization solutions for the worlds leading airlines. We are dedicated to continuous improvement and delivering more value to our clients.

At Jeppesens office in central Gothenburg you will work in a one-of-a-kind software development organization with solutions that make a real difference to people around the world. You will be working in an agile learning organization surrounded by a team of talented creative and dedicated colleagues. You will learn and broaden your perspective by working with 400 professionals from more than 50 different nations but also be part of a global organization allowing for collaboration with customers and colleagues across the world. Most importantly you will be expected to make a difference.

We are seeking a highly motivated and Training Environment Support Specialist to join our team. The ideal candidate will be responsible for developing a comprehensive roadmap in collaboration with the Solution Offer Manager to ensure that our solution capabilities align with market demands. This role requires a strategic thinker with a strong technical background and the ability to execute plans effectively to deliver the necessary capabilities within established timelines. The candidate will be responsible to for planning and supporting the course platform used for course training and delivery of our Crew Academy training offerings.

Position Responsibilities:

• Roadmap Development: Collaborate with the Solution Offer Manager to create and maintain a roadmap that outlines the necessary technical capabilities to meet offer demands

• Execution and Delivery: Ensure the execution of the roadmap delivering on required capabilities and timelines while managing any associated risks

• Course Updates Coordination: Oversee the coordination of course updates in response to new major versions of underlying products ensuring that all content remains current and relevant

• Transition Management: Manage the transition of existing courses from on-premises hosting to cloud-based solutions including Software as a Service (SaaS) platforms

• Technical Information Provision: Provide detailed technical information regarding course capabilities capacity and licensing (ETX/Citrix) to Academy Crew management and redirect inquiries to the appropriate technical personnel when necessary

• Multi-Team Collaboration: Work effectively in a multi-team environment fostering collaboration and communication among various stakeholders to align on project goals

• Risk Assessment: Utilize technical expertise to identify potential risks and align estimates accordingly ensuring that all projects are delivered on time and within scope

• Process Development: Develop and implement processes to enhance the robustness and stability of the solution ensuring a high-quality learning experience for all users

• End-to-End Capability Management: Take ownership of the end-to-end capabilities of the Academy courses platform ensuring that all technical aspects are functioning optimally

BasicQualifications (Required Skills/Experience):

• Proven experience in a technical role preferably within an educational or training environment

• Strong understanding of cloud technologies SaaS solutions and course management systems

• Excellent project management skills with a track record of delivering projects on time and within budget

• Familiarity with ETX/Citrix licensing and technical requirements for course delivery is a plus

• Fluent in spoken and written English

This position is hybrid. This means that the selected candidate will be required to perform some work onsite 3 days a week. This is at the hiring teams discretion and could potentially change in the future.

Preferred Qualifications (Desired Skills/Experience):

• Bachelors degree in a relevant field (e.g. Computer Science Engineering Information Technology) or equivalent experience

• Ability to work collaboratively in a multi-team environment and communicate effectively with both technical and non-technical stakeholders

• Strong analytical and problem-solving skills with the ability to assess risks and develop mitigation strategies

Please apply by sending your CV in English.

Join us if you want to:

• Have the opportunity to work with the most well-known companies in the aviation world

• Learn new things every day

• Work together with highly motivated and skilled team mates

• Work with new technologies and cloud deployments

• Have Private Medical Insurance (Skandia)

• Enjoy additional days off for Christmas break (December 24th-January 1st)

• Participate in employee recognition program (Boeing PridePoints)

• Pension Plan (Defined Contribution Plan)

Typical Educ/Exper

Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 9 or more years related work experience or an equivalent combination of technical education and experience (e.g. PhD4 years related work experience Master7 years related work experience 13 years related work experience etc.).

Language Requirements:

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Relocation:

Security Clearance:

Visa Sponsorship:

Contingent Upon Award Program

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