Supervisor, Benefits Administration Services
Supervisor, Benefits Administration Services
Posted on :
26-05-2025
Employer Active
1 Vacancy
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Job Description
Description
Job Track Description:
- Requires broad technical expertise and industry knowledge.
- Is accountable for functional operational and/or program management.
- Assists others in achieving goals.
- Manages performance appraisals and pay reviews.
- Manages training for 3 or more employees.
- Manages hiring and termination actions.
- Requires broad technical expertise and industry knowledge.
- Accountable for functional operational and/or program management.
General Profile
- Supervises daily tasks of complex business technical support or production teams.
- Responsible for the success of the team.
- Works within established precedents and practices.
- Examines information to solve ongoing problems.
- Ability to perform work unsupervised.
Functional Knowledge
- Comprehensive understanding of a range of processes procedures systems and concepts in own field.
Business Expertise
- Understands how to coordinate efforts across teams to achieve goals.
Impact
- Impacts a team by example through the quality service and information provided.
Leadership
- Provides daily team supervision. (e.g. coaching on performance coordinating activities checking on quality and work progress)
Problem Solving
- Solves problems and evaluates possible solutions using technical experience and precedents.
Interpersonal Skills
- Uses tact to exchange ideas and information concisely and rationally.
Responsibility Statements
- Supervises the day-to-day activity of the Benefits and Human Resource Administration department.
- Ensures on-going performance meets established guidelines provides coaching and feedback and conducts annual performance reviews.
- Facilitates resolutions to complex problems and escalations.
- Ensures all levels of service are met as per client expectations.
- Ensures appropriate staffing levels and facilitates the allocation of work.
- Interfaces with the client to identify and resolve on-going issues.
- Performs other duties as assigned.
- Complies with all policies and standards.
Required Experience:
Manager
Employment Type
Full Time
Key Skills
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