Bakery Shift Leader/FT
Bakery Shift Leader/FT
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$ 2 - 3
1 Vacancy
Job Description
SusieCakes has 26 bakery locations across CA TX and TN. Our bakeries are filled with the delicious tastes and sweet smells of cakes cupcakes cookies pies and bars- all baked from scratch on-site daily using the freshest and finest ingredients.
Please apply to the link and complete your application process today!
In accordance with California law the expected salary range for this California position is between $21.00 and $23.00 an hour. The actual compensation will be determined based on experience and other factors permitted by law.
Supplemental tips: est. $2-$3 an hour
Full time role: scheduled between 32-40 hours a week *weekend availability is a must
At SusieCakes we make old-fashioned sentimental dessert favorites just like you may remember from your childhood! Our bakeries are filled with the delicious tastes and sweet smells of cakes cupcakes cookies pies and bars- all baked from scratch on-site daily using the freshest and finest ingredients. Our signature Celebration Cake is a birthday staple on tens of thousands of tables. Our bakeries mix the nostalgia of the past with the warmth and feel of a modern neighborhood bakery. Connecting through Celebration is our purpose and what we strive for every day with our team members our guests and our community.
Our bakeries are lively and bustling with genuinely friendly people who have the hospitality gene. They understand the importance of what they do every day and are empowered to make days better. Their connections to our guests and to each other are what separates SusieCakes from other bakeries.
Our guest service team leader will be responsible for the overall guest experience when on duty. They will maintain service quality standards by ensuring the team members are delivering premium guest service and treating each guest as a VIP.
RESPONSIBILITIES:
Ensure positive guest and team member experience. Responding & addressing guests who are dissatisfied with service and/or product.
Communicating to the teams product offerings new company initiatives and general updates about the bakery
Driving product sales by creating a strong partnership with culinary team to make sure the guest experience is above expectations
Operations focused: Managing daily communication log meal breaks food safety and COVID procedures
BENEFITS & PERKS:
Flexible work schedule
Free non-slip shoes (annually!)
Birthday month PTO with complimentary cake
Company holidays off (Thanksgiving December 25th-27th and New Years Day)
Medical dental vision insurance
Vacation 401k FSA
Pet rescue reimbursement and pet insurance
Flexible return to work schedule for maternity leave
Generous discounts to all our delicious desserts!
QUALIFICATIONS:
Two years of experience in a customer service environment preferred
Previous quick service food handling experience in either the hospitality or food and beverage industry a plus
Excellent verbal and written communication skills
Ability to adapt to a flexible schedule according to business needs
Must have reliable transportation
PHYSICAL REQUIREMENTS:
Frequent walking kneeling bending and reaching overhead
Able to stand for extended periods of time
Must be able to lift move and carry up to 50 pounds
EDUCATION:
Associates or Bachelors degree with a focus in Business or Hospitality preferred
High school diploma or GED required
LANGUAGE SKILLS:
Must be able to speak read and write English
OTHER:
Ability to work flexible hours including weekends and holidays as needed
Employment Type
Part-Time
