Cloud Infrastructure Architect
Cloud Infrastructure Architect
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Job Description
Looking for a new challenge
Take a look at our current vacancies. If you see a vacancy that is right for you we encourage you to apply!
Cloud Infrastructure Architect
Are you passionate about building secure scalable cloud-based services
Employment Type: Full-time
Working hours: 35 hours per week. Where possible we are open to considering part time/flexible working patterns. Please let us know in your application your desired working pattern
Reporting to: Chief Architect
Salary: London salary from 78925 - 85000 (dependent on experience) Manchester salary from 71750 - 77000 (dependent on experience).
Location: London docklands (Hybrid) or Manchester (Hybrid). Our permanent hybrid policy sees us all working at least four days across a fortnight in the office.
About Financial Ombudsman Services
The Financial Ombudsman Service has been resolving customer complaints since 2001. Our service is free for consumers to use and over 1 million people contact us every year. The last few years have seen the Financial Ombudsman Service embark on an organisation-wide transformation journey.
With the customer at the heart of everything we do we have already delivered significant improvements in the service we offer and 2025 will see us continue with our ambitious transformation agenda.
Last year we welcomed our new CTO and this year will see him launch the new IT strategy for the department. With the move to cloud computing in 2023 and the ever-changing technology landscape it is a very exciting time to be joining the Technology team here at the Financial Ombudsman Service.
As part of the Ombudsmans cloud strategy the Infrastructure Architect role strongly focusses on cloud-based services and requires significant knowledge and experience in cloud-based technologies. Although we are a cloud-first organisation there remains a need for on-prem services to cater for specific needs and to support our office buildings.
The role will work closely with peers in the Architecture Team Infrastructure Team Product Owners Technology owners Information Security Data Protection Service Delivery and business leaders to understand both current requirements and future needs of the organisation with the aim to deliver a secure and protected environment for our customers.
Key responsibilities
Design automation frameworks to ensure the correct and consistent delivery of infrastructure components and configuration.
Introducing industry relevant standards and principles to steer designs into a single considered infrastructure architecture across the enterprise.
Work with the appropriate IT and business teams to plan the implementation of infrastructure solutions.
Provide training and support to IT teams and other departments acting as an infrastructure technologies subject matter expert.
Creation of high-level design and low-level specification for technology change
Improved collaboration between IT cyber business engineers domain architects and management
Representing architecture in formal governance forums Design Authority Change Advisory Board
Forming the organisations Infrastructure Architecture including security controls
Working within a distributed architecture team delivering high quality artefacts relating to the delivery of both component and system wide architectures
Working within a distributed architecture team delivering high quality artefacts relating to the delivery of both component and system wide architectures
Providing technical expertise to the Technical Design Authority Hot house and change advisory board groups.
Determining appropriate methods for effective Disaster Recovery at the infrastructure layer
To be considered for this role youll need to show us that youve got the skills and capabilities. Youll have to meet the following minimum criteria:
Minimum Criteria
Hands on experience and strong knowledge of: Cloud platforms and services (Azure AWS)
HA and DR concepts and design across
Automation CI/CD methodology Ansible BICEP ARM terraform
VMWare vSphere & SaaS Service Integration
Significant experience in principal core infrastructure design role
Strong experience with on-premises infrastructure technologies.
Strong experience with public and hybrid cloud methodologies
Why Financial Ombudsman Service
We are a value led organisation. Our values define our culture influence our decisions and underpin our vision and strategy. They set out how we play our PART through Purpose Ambition Respect and Trust. You can learn more about our values here: also offer an attractive competitive salary and flexible benefits to suit our people. Heres a list of some of the many benefits and perks you can get for working with us:
25 days holiday entitlement with the option to buy extra or sell days
Generous pension
Various Family Friendly Policies including enhanced maternity pay carers and dependants leave
Employer provided benefits such as Private medical insurance virtual GP Critical illness cover Life assurance cover to name a few
Choice of voluntary benefits including Technology scheme Cycle to work scheme Will-writing service amongst others
Employee Assistance Programme
Extensive opportunities for personal and career development
Nationwide gym membership discounts and a fully equipped on-site gym open 24/7 in London
Extensive Well-being resources including on-site therapists (London office only)
Beautiful and bright London office looking over the Thames and near to mainline stations
Our Coventry office is 2 minutes walk from the main station
Our employee led networks (a couple of examples being our Womens Network Carers network and Neurodiverse Network) do fantastic work in educating and raising awareness across a range of experiences and support us in being an inclusive employer and a great place to work. You can get involved too!
How do I apply
Please upload your CV which should highlight relevant skills and experience and explain any gaps in your working life.
A statement of interest identifying how your experience fits this role is always welcomed but not essential
This advert will close at Midnight on Thursday 5th June 2025
Due to high application numbers this advert may end earlier than the date specified so please dont delay and apply now
A full job profile is available on request and will be provided to candidates shortlisted to the first stage of the assessment process.
Were proud to be an inclusive employer
We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities.
Were committed to being a great place to work attracting and developing people from the widest possible range of backgrounds. We want everyone to perform at their best and feel able to be themselves. We understand that if were diverse and inclusive well better understand different perspectives which is fundamental to our job resolving financial complaints.
We welcome applications from Black and other ethnic minority candidates and female candidates for all positions and particularly so for senior leader positions as they are under-represented within the Financial Ombudsman Service at this level.
We are proud to be a Disability Confident Leader. This means that we will put disabled candidates entering under the scheme through to the next stage of the recruitment process should they meet the minimum criteria for a role. A minimum criterion needs to be measurable from reviewing a candidates CV/supporting statement. Exceptions may apply if due to the volume of applications we are not able to interview all eligible candidates who qualify under the scheme. If you would like to speak to a member of our team about any reasonable adjustments you need please email and let us know your preferred method of contact.
Find out more
Check out below channels to find out more about everyday life at the Financial Ombudsman Service and dont forget to follow us while youre there!
LinkedIn: Financial Ombudsman Service
Our careers page: luck with your application!
Employment Type
Full Time
