Field Training Manager, Field Training and Support
Field Training Manager, Field Training and Support
Posted on :
26-05-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
26-05-2025
Job Description
We are looking for an experienced Field Training Manager who can bring Amazons customer obsession to life in a grocery retail environment. You will be accountable for empowering salaried managers and hourly associates by delivering comprehensive training and development that drives operational excellence fosters a culture of growth and ensures the continued success of the Amazon Fresh network. You will play a vital role in maintaining a vibrant team culture based on customer obsession trust respect continuous learning safety and fun.
Field Training Managers are process-driven comfortable with a high degree of ambiguity detail-oriented and able to think outside the box. Field Training Managers demonstrate a strong work ethic excellent ownership the ability to meet deadlines a willingness to learn new things and a commitment to the customer and employee experience.
You will travel extensively in the geos you support and must be readily available to quickly respond to unplanned issues that affect training operations. This role works in-stores 5-days a week. On average overnight travel is expected to be 25%. During peaks travel could increase to 75% -100%.
Key job responsibilities
Serve as a multi-threaded leader for training and development across the Amazon Fresh network of stores. Maintain strong relationships with all key stakeholders.
Be an active and productive partner/liaison to store teams.
Consult on learning strategies and effectiveness and gather feedback from the field to improve Learning & Development programs.
Assess employees needs for training and further development.
Influence leaders and stakeholders; demonstrate effective consulting and coaching skills with an ability to influence in all directions and at all levels.
Engage multiple stakeholders and drive alignment and action towards goals.
Deliver results with little supervision in a dynamic and often ambiguous environment.
Create and maintain a culture of engagement by routinely listening to feedback from leaders associates and customers.
Maintain expertise in role by staying current on tools process and procedures.
- 3 years of program or project management experience
- 3 years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- Open to 75% - 100% travel during peaks
- 3 years of driving end to end delivery and communicating results to senior leadership experience
- 3 years of driving process improvements experience
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience building processes project management and schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Field Training Managers are process-driven comfortable with a high degree of ambiguity detail-oriented and able to think outside the box. Field Training Managers demonstrate a strong work ethic excellent ownership the ability to meet deadlines a willingness to learn new things and a commitment to the customer and employee experience.
You will travel extensively in the geos you support and must be readily available to quickly respond to unplanned issues that affect training operations. This role works in-stores 5-days a week. On average overnight travel is expected to be 25%. During peaks travel could increase to 75% -100%.
Key job responsibilities
Serve as a multi-threaded leader for training and development across the Amazon Fresh network of stores. Maintain strong relationships with all key stakeholders.
Be an active and productive partner/liaison to store teams.
Consult on learning strategies and effectiveness and gather feedback from the field to improve Learning & Development programs.
Assess employees needs for training and further development.
Influence leaders and stakeholders; demonstrate effective consulting and coaching skills with an ability to influence in all directions and at all levels.
Engage multiple stakeholders and drive alignment and action towards goals.
Deliver results with little supervision in a dynamic and often ambiguous environment.
Create and maintain a culture of engagement by routinely listening to feedback from leaders associates and customers.
Maintain expertise in role by staying current on tools process and procedures.
- 3 years of program or project management experience
- 3 years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- Open to 75% - 100% travel during peaks
- 3 years of driving end to end delivery and communicating results to senior leadership experience
- 3 years of driving process improvements experience
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience building processes project management and schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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