Support Officer
Support Officer
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Job Description
An exciting opportunity has arisen for a Younger Persons Support Officer to join our team at our Younger Persons Service in Hereford to work with the young people in our accommodation-based service across a 7 day 9am-10pm team rota to provide a safe and supportive environment for young people aged 16-25.
A big part of this role is around engagement so you should be able to build good working relationships with our young people.
You will be confident in dealing with crisis situations as they arise this may include liaising with other professionals or signposting to external agencies to fully support the young people. You will need to update and record information in a timely and accurate manner.
Are you able to engage young people Can you think outside the box Are you able to remain calm in times of crisis If yes this role could be for you!
The hours are based on a 7- day Rota on shifts 9am to 5pm 11am to 7pm or 2pm to 10pm.
If you would like further information about the role or for an informal chat please contact Sarah Jones Younger Persons Deputy Service Manager on.
Shortlisting date: 06 June 2025
Interview date: 11 June 2025
This role will be subject to an enhanced DBS check.
About Connexus
Connexus is a community focused housing group which aims to deliver good quality homes and services across Shropshire and Herefordshire. The work we do is varied and no two days are the same.
Youll be joining a team which provides a wide range of excellent support services including independent living for older people providing specialist accommodation and services for younger people and managing a refuge and other safe accommodation for those fleeing domestic abuse.
Our teams also provide supported temporary accommodation for those aged 18-55 who have complex roles involve providing help locally in the community supporting and offering specialist advice and working with our partners to prevent homelessness.
We provide an excellent offer for colleagues which includes flexible working options combined with some fantastic here to support colleagues at every step of the way with training and development opportunitieshelping youmakethe most of your you want to work with like-minded people and would like to make a difference to the lives of our customers Connexus could be the right fit for you.
Connexus is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce this is because we really understand the importance of different voices experiences perspectives and backgrounds within our workforce. We strongly encourage applications from members of underrepresented groups.
Life at Connexus
Connexus is a community focused rural housing group with over 10500 homes across Shropshire and Herefordshire.
Our people are passionate about the services we provide and we will invest in them and empower them to provide a great service to all of our customers.
Our clear focus is excellent service delivery.
Some of the benefits
Up to 30 days annual leave & Bank Holidays
Generous pension scheme
Westfield Health healthcare plan
Continual learning and development opportunities
Paid sickness leave (upon successful completion of probationary period)
Enhanced maternity/ paternity pay
Were rooting for you
Interviewing isnt easy and believe us when we say were rooting for you; we want everyone to be able to do their best.
We know it can be daunting to put yourself out there and sometimes the unknown interview processes make things even scarier! So we thought wed help by sharing a little about what you can expect from us in terms of our approach to recruitment.
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Employment Type
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