Director, Pricing and Yield Management

The Director of Pricing and Yield Management is accountable for leading the development and execution of our pricing strategy and optimizing yield across the entire $29B portfolio for the Bank. The ideal candidate will possess a deep understanding of pricing methodologies yield management and market analysis along with exceptional leadership skills to guide a dynamic team.

Position Responsibilities:

Leadership (25%)

• Lead and mentor a team of pricing professionals dedicated to pricing strategy analysis and modeling.
• Foster effective people leadership and employee engagement through coaching mentorship and recognition and rewards.
• Lead and inspire the team to achieve business objectives promoting a culture of excellence teamwork and high performance.
• Drive a culture of continuous learning growth and accountability creating an environment that encourages innovation collaboration and professional development.
• Work closely with business line teams to ensure alignment and effective execution of pricing strategies.

Strategic Pricing and Yield Management (25%)

• Develop and implement pricing strategies: Formulate comprehensive pricing strategies to optimize revenue and market share while considering competitive dynamics and customer demand.
• Analyze market trends: Monitor and analyze market conditions trends and competitor pricing and pricing strategies to identify opportunities and threats.
• Lead the end to end execution of rate changes across the Banks product suite in consultation with product owners
• Yield management: Implement yield management techniques to maximize revenue from inventory and resources balancing supply and demand.
• Pricing models: Develop and maintain sophisticated pricing models and tools to support decision-making and forecasting.
• Deliver new pricing capabilities working with external consultants and technologies as required to enhance the Banks ability to optimize yield
• Revenue optimization: Collaborate with cross-functional teams to optimize pricing and revenue strategies across different channels and customer segments.
• Ensure customer level pricing remains compliance throughout the product lifecycle
• Establish strong governance and oversight for discretionary price levers in third party sales channels

Data Analysis and Reporting (50%)

• Develop robust datasets for modeling price sensitivity & customer level pricing
• Performance metrics: Define and track key performance indicators (KPIs) to measure the effectiveness of pricing and yield management strategies.
• Data-driven insights: Utilize advanced data analytics and reporting tools to derive actionable insights and inform pricing decisions.
• Regular reporting: Generate regular reports and presentations to communicate pricing performance market trends and strategic recommendations to senior management.

Required Qualifications:

• Bachelors degree in Business Administration Economics Finance or a related field. MBA advanced degree CFA or professional accounting designation is an asset.
• 5-10 years experience in mortgage deposit and/or lending pricing revenue management or a related field.
• Strong analytical and quantitative skills with the ability to interpret complex data and make data-driven decisions.
• Strategic mindset with the ability to think critically and develop innovative pricing and yield management strategies.
• Excellent communication and presentation skills with the ability to convey complex information to diverse audiences.
• Proven leadership skills with the ability to inspire and motivate a team to achieve exceptional results.
• Strong negotiation and influencing skills to effectively collaborate with internal and external stakeholders.
• Driven by results with a strong focus on achieving and exceeding targets.
• Ability to thrive in a fast-paced dynamic environment and adapt to changing market conditions.
• Meticulous attention to detail with a commitment to accuracy and quality.

When you join our team:

• Well empower you to learn and grow the career you want.
• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team well support you in shaping the future you want to see.

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About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

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