Link Control Center Chief
Link Control Center Chief
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Job Description
Summary
* This position is open to all King County employees and the general public. *
King County Metro Transits Rail Divisionhas an exciting opportunity for aLink Control Center Chief.
The Link Control Center Chief will be responsible for overseeing and supervising an assigned area within Rail Operations including specific assignments in Operations LINK Control Center and Streetcar to achieve timely and cost-efficient service delivery consistent with established performance improvement goals and service level requirements.
The ideal candidate for this positionwill be able to communicate effectively with a diverse employee work group proactively solve problems that impact service delivery and encourage a safety culture while inspiring high standards of customer service excellence as well as the ability to motivate employees through building respect and trust.About Metro Transits Expanding Rail Division
King County Metro Transits Rail Division manages and maintains Sound Transits Link light rail service and City of Seattles streetcar system. Link light rail currently spans a 33-mile route from SeaTac to Lynnwood and a 6.6-mile route from Redmond to South Bellevue. By the end of 2026 light rail is projected to expand to nearly 60 route miles adding seven new stations. Additional expansions to the Link system will be coming online for years to come.
Seattle Streetcar includes the 1.3 mile South Lake Union line and the 2.5 mile First Hill line proudly serving the diverse and vibrant communities around Seattles downtown core. These rail services complement Metros extensive fixed-route bus system and mobility services. Puget Sound transit agencies are collaborating to create an integrated transit network that enables people to travel farther faster and more easily.
This recruitment may immediately fill one (1) Career Service position and may also be used to establish an eligibility list for future Career Service vacancies in this classification valid up to 6 months or until exhausted and at the discretion of the hiring authority.Interviews are anticipated to occur during the week of June 23through June 27 2025but are subject to change.
Who May Apply
This position is open to King County employees and the general public.
To Apply:
Those interested must submit:
- An online King County application updated with accurate contact information and relevant work history going back at least 10 years (or more if necessary) with all job duties.
- Completed supplemental questions
- A cover letter detailing how your experience and background meet or exceed the qualifications for this position.
Want to make sure your application materials are as competitive as possible
We highly recommend visiting the Career Support Services website for tips and examples on how to make your application materials most effective:
Career Support Services - King County.
Job Duties
Applyingequity and social justice principlesis a daily responsibility and a foundational expectation for all King County employees. In this role you will apply equity and social justice principles that exemplify shared values behaviors and practices to all aspects of the work.
As theLink Control Center Chiefyou will:- Supervise develop and direct the work of personnel and equipment at the base field and LCC as well as management support of the training unit.
- Exhibit positive leadership and role modeling to encourage and support staff while managing employee performance. Chiefs assist in the selection of staff assign work counsel and discipline subordinates in accordance with labor agreement provisions and Light Rail rules and procedures.
- Represent management at disciplinary hearings and grievances interpret labor contract provisions in support of supervisory role including grievance resolution establishing and developing collaborative relationships with Union leadership and assist in labor negotiations and contract changes as needed.
- Work closely with Human Resources and Labor Relations staff to track and resolve personnel issues and other related labor issues.
- Ensure timely reporting to State Safety Oversight and Federal agencies with jurisdiction.
- Act as first responder to all incidents and accidents involving rail; review accident/incident reports; serve as Incident Commander as needed.
- May assist with development and monitoring of the operating budget.
- Create monitor and enforce policies procedures and rules pertaining to the Operations Control Center the operation of light rail vehicles and the internal System Safety Program Plan.
- Represent management in coordinating emergency services during natural disasters.
- May participate as an active member of the Rail Rules and Procedures Development and other rail committees.
- Perform other duties as assigned.
Experience Qualifications Knowledge Skills
Minimum Qualifications:
- Twoyears of experience in a transit operations environment OR any equivalent combination of experience and education which provides the applicant with the skills knowledge and ability required to perform the duties of this position.
- Ability to accurately use Rail SCADA Systems including Emergency Ventilation System Building Management System Train Control System and Emergency Management Panels; as well as the ability to operate the SCADA based Traction Power Substation and train signal controls.
- Demonstrated ability in complying with applicable safety standards and requirements as it applies to a public transit system.
- Ability to effectively communicate both verbally and in writing.
- Knowledge of budget monitoring.
- Ability to resolve conflict solve problems and listen effectively.
- Ability to learn principles and techniques of curriculum planning training needs assessments testing and training program development; ability to assess employees technical proficiency and productivity issues that may be addressed through coaching and training.
- Intermediate computer skills with knowledge of Microsoft Office applications such as Outlook Word Excel and Teams.
DesirableQualifications:- Knowledge and experience in the application of federal and state laws rules regulations and labor union contracts.
- Skill in supervising leading selecting and coaching a highly talented employee group recognize the importance of building relationships and trust with employees and be excited and motivated to manage our diverse employee team.
- Familiarity with human resource and leadership concepts and principles with dedication to employees and the management of their performance and development of their skills.
- Knowledge of light rail vehicle operation train and traffic signal systems train wayside equipment train switch operation and all associated regulatory requirements.
- Knowledge of rail operator and rail supervisor performance standards rail operator and rail supervisor discipline matrices HASTUS and payroll processes; and ability to create and manage work time schedules for supervisors and other rail operations personnel.
- Operational knowledge of public transit systems or transit tunnel operations.
- Working knowledge of SCADA & CCTV systems and radio communication technology and terminology.
Radio communication technology and terminology.
Necessary Special Requirements
- Valid drivers license with acceptable driving history or the ability to obtain a WA state license within 30 days of hire.
- Ability to successfully complete National Incident Management System (incident command system) training.
- Ability to obtain LCC qualification and annual re-certification.
Supplemental Information
Application & Selection Process
Applications will be screened to determine whether candidates meet minimum qualifications and for clarity completeness and responsiveness to the application instructions above. Highly competitive applicants may be asked to interview. Formal offers will be finalized after candidates have successfully completed any necessary pre-employment processes such as reference checks or internal record reviews.
Work Schedule
This position is anticipated to be full time assigned 40 hours per week.Employees must be able to work any of the three shifts (day swing or graveyard).Work schedule may include non- standard work hours including evenings weekends and holidays as needed. This position is part of a workgroup that provides 24 hours a day 7 days a week 365 days a year support.This position is exempt from the provisions of the Fair Labor Standards Act and is therefore not eligible for overtime pay.
SAFETY SENSITIVEThese positions are considered safety-sensitive. Applicants for positions defined as safety-sensitive are required to undergo drug testing prior to employment and subsequent to the commencement of employment will be subject to random post-accident reasonable suspicion return to duty and follow-up drug and alcohol testing in compliance with Federal DOT alcohol and controlled substances testing program protocols.
Union Membership: This position is represented byPROTEC17.
Work Location:The primary location of this position is Central Base OMF 3407 Airport Way South Seattle WA 98134.CLASS CODE / PAY GRADE:8730300/ 69
For more information regarding this recruitmentplease contact:Ebony Ware Human Resource Analyst at .
Forbes recently named King County as one of Washington States best employers.
Together with leadership and our employees were changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference Come join the team dedicated to serving one of the nations best places to live work and play.
KING COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY (EEO) EMPLOYER:
No person is unlawfully excluded from employment opportunities based on race color religion national origin sex (including gender identity sexual orientation and pregnancy) age genetic information disability veteran status or other protected class. Our EEO policy applies to all employment actions including but not limited to recruitment hiring selection for training promotion transfer demotion layoff termination rates of pay or other forms of compensation.
TO APPLY:
If you are interested in pursuing this position please follow the application instructions carefully. If you need this announcement in an alternate language or format would like to request accommodation or assistance in the application or assessment process or if you have questions please contact your recruiter listed on thisjob announcement.
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Required Experience:
Chief
Employment Type
Full-Time
