IT Graduate Technician
IT Graduate Technician
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
£ 28287 - 31225
1 Vacancy
Job Description
This vacancy is open to 2024 graduates from the academic years 2023/24 and 2024/25. To be eligible you must have completed or be due to complete your course between 1 August 2023 and 31 July 2025 and you must no longer be studying.
As you are applying for a role as part of the Grow Your Own Graduate Programme you will need to contact a member of the Careers team to receive support with the application process to ensure the best chance of will also receive communications around future Grow Your Own opportunities and support sessions.
Alternatively please emailfor more information and to arrange a consultation.
The full-time starting salary is normally *24814.00 per annum with progression available in post to 26970.00 per annum.
*From 01 August 2025 the salary range for this role is 28287.00 - 31225.00.
On 01 August 2025 Birmingham City University will migrate to a new pay structure at which time the post holders salary will be adjusted to the corresponding point on the new grade.
Grade: S4
Full-time 15 month fixed-term role.
The IT Department at Birmingham City University is seeking to appoint a graduate for a 15-month fixed-term position. The successful candidates will have completed a relevant degree at Birmingham City University.
This position will play a crucial role in the delivery of a high-quality customer-focused service. As a member of the Asset and Deployment Services Team you will be responsible for keeping accurate records of our IT assets which include laptops monitors and peripherals. The role is responsible for following processes to ensure the desktop service configuration application streaming and deployment is completed in accordance with agreed business requirements.
The IT Graduate Technician (Asset and Deployment) is responsible for supporting the desktop service refresh programme and the timely deployment of desktop devices to staff students offices and teaching rooms. This includes the issue and return of devices including WEE disposal.
The team has a focus on the delivery of high-quality customer desktop service to ensure all staff and students have access to the IT services required to fulfil their responsibilities. This includes updating the IT Asset Register so that accurate asset records are maintained. Your duties will also include but not be limited to the following:
- Provide a high-quality customer desktop service to ensure all staff and students have access to the IT services required to fulfil their responsibilities.
- Configure and test desktop devices following departmental processes and standards.
- Deploy desktop devices to staff students offices and teaching rooms as determined by work and project schedules.
- Liaise with and work in collaboration with colleagues across IT to deliver the desktop service.
- Update and maintain accurate records on the IT Asset Register.
- Take responsibility for responding to and fulfilling requests meeting Service Level.
- Agreements assigned to the team using the IT Service Desk system.
- Maintain accurate and timely records on the IT Service Desk system.
- Engage with the IT Academy including attendance and contributing at regular meetings and the mentoring support provided.
We offer a generous pension and annual leave provision (40 days including statutory holidays) family-friendly policies and state-of-the-art campus facilities.
Informal queries in relation to this opportunity are very welcome and should be directed to contact Kiran Sharma/IT Asset and Risk Manager
Please click the below link to download the Job Description:
The appointed candidate will normally be employed through our subsidiary company BCU Support Services Limited a wholly owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to enter the LGPS scheme will be able to do so and will be employed by Birmingham City University directly.
Required Experience:
IC
Employment Type
Full-Time
