Senior Quality Technical Specialist - Cincinnati, OH
Senior Quality Technical Specialist - Cincinnati, OH
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Job Description
Senior Quality Technical Specialist
* US Citizenship is required for this role *
Cincinnati Ohio
If youre ready for the challenge of working for a dynamic organization Dayton T. Brown Inc. has a career opportunity for a Senior Quality Technical Specialist to join our growing Technical Publications Division. Our three divisions Engineering and Test Technical Services and Mission Systems make DTB a diverse and welcoming place to work and thrive.
Dayton T. Brown Inc.s technical writers illustrators engineers programmers analysts Logisticians and data specialists provide world-class technical documentation information systems training programs and logistics data support services. We are experts in mechanical electrical and hydraulic equipment that will perform systems analysis information development technical writing data conversions and graphics preparation while providing solutions for todays sophisticated delivery requirements.
Our Technical Services team utilizes the most up-to-date and appropriate software and systems to undertake and complete your project. We know current documentation standards and specifications including the ever-evolving S1000D standard.
Responsibilities include but are not limited to:
We are seeking a qualified and motivated Senior Quality Technical Specialist to join our team in a full-time on-site capacity. This position is based in Cincinnati Ohio and requires daily in-person attendance. Remote work or telecommuting is not authorized for this role.
The ideal candidate will bring a strong commitment to collaboration communication and hands-on engagement with our team and operations. If you thrive in a dynamic in-person work environment and are ready to contribute to impactful projects we encourage you to apply. You will also be responsible for the following:
- Review and verify technical documents for grammatical accuracy formatting consistency and compliance with style guides and industry standards (S1000D ISO).
- Perform content audits and validations across document versions to ensure alignment with source data engineering changes and product updates.
- Collaborate with writers illustrators engineers and subject matter experts (SMEs) to resolve discrepancies and improve document quality.
- Develop maintain and execute QA checklists review protocols and content approval workflows.
- Identify documentation quality issues track errors provide training and recommend corrective actions.
- Collect analyze and report documentation quality metrics including error rates review cycle times first pass yield (FPY) compliance scores and rework levels to support continuous improvement.
- Establish baseline KPIs and trends related to documentation accuracy review efficiency and publishing cycle times.
- Contribute to process improvement efforts related to documentation standards templates and QA methodologies.
- Ensure compliance with company documentation policies and applicable regulatory standards (e.g. FAA FDA ISO 9001 AS9100 etc.).
- Perform internal audits on processes and procedures to ensure adequacy of work instructions/operating procedures and compliance with customer requirements.
- Lead Corrective Action Request (CAR) and Root Cause Analysis (RCA) events.
- Monitor and analyze product conformity to meet customer requirements.
- Monitor and analyze performance of on-time delivery and customer satisfaction.
- Develop and maintain strong relationships with customers.
Required Qualifications:
- 2 or 4-year degree/or equivalent experience.
- 7 years experience in quality assurance for technical documentation or publication development.
- Strong knowledge of technical writing standards and style guides.
- Strong familiarity with S1000D standards.
- Experience with content management systems (CMS) version control tools and XML environments.
- Excellent attention to detail and ability to simplify complex technical concepts.
- Strong analytical skills with experience in collecting and reporting QA metrics.
- Strong organizational and communication skills.
- Strong relationship building decision-making and problem-solving skills.
- Ability to work in pressure situations.
- Strong computer skills and be proficient in all Microsoft Office applications and markup/review tools.
- US Citizenship - Required.
- Security Clearance -Active Secret - Required or the ability to obtain and maintain a U.S. Government Secret security clearance. U.S.
Preferred Qualification:
- ASQ Quality Certifications
- DoD Aviation Maintenance Quality Assurance experience
- Turbine Engine experience
- A&P Certification
- International Organization for Standards (ISO) experience
- Experience with Lean Six Sigma and Total Quality Management (TQM)
As a Dayton T. Brown employee you can expect a fun working environment that provides security and career advancement and so much more such as:
- Tuition reimbursement
- A stable successful organization
- Innovative work environment
- Advancement potential
- Private medical vision and dental insurance
- Profit sharing 401K with company match!
- Work/Life balance and family values.
Dayton T. Brown Inc. is an equal opportunity employer - Veterans and Disabled
Required Experience:
Senior IC
Employment Type
Full-Time
