Selling And Service Assistant, Beverly Hills Flagship
Selling And Service Assistant, Beverly Hills Flagship
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$ 22 - 26
1 Vacancy
Job Description
- Accurately record point of sales transaction at the register: processing sales sends repairs assist in preparation of opening and closing procedures with management.
- Consistently provide high levels of service to our clients within the Herms standard of service: prompt and friendly greeting offer to assist and answer questions and assistance with wrapping and packaging at point of sale.
- Support of sales team with selling process: hanging merchandising returning merchandise to floor retrieving stock physical preparation of stock room.
- Organize and prioritize work station and selling floor to support the sales effort: ensure all items (bags boxes notecards ribbon POS station and the like) are stored at all times maintain selling floor merchandising standards straightening filing in etc.
- Provide assistance as needed in stockroom operations: support all areas of merchandise flow including replenishment physical EAS tagging ticketing etc. Provides assistance as needed in physical inventory preparation.
- Support of After Sales area as needed: Logging in repairs contacting clients maintaining active records.
- Recording accurate and detailed CRM files that provide meaningful detail of purchase history and sales analysis.
- Answering phones in a timely manner and exhibiting friendly and appropriate customer service.
- NO
- NO
- NO
- 1 year retail experience in a luxury environment preferred
- Strong communication skills.
- Experience with POS and/or cash handling strongly preferred.
- Customer service oriented.
- Ability to multi-task.
- Detail-oriented.
- Strong organizational skills.
- Computer skills: Microsoft Office.
- Ability to handle difficult situations with grace compassion and composure.
- Ability to lift between 0-25 lbs. without assistance.
The hourly range for this position is $22.40-$26.50. Actual rates are determined based on the job location and individual experience.
We are looking for a candidate who has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.
Company Overview:
Since 1837 Herms has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create the constant search for beautiful materials the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Herms a house dedicated to making highly-crafted beautiful objects made to stand the test of time .
An independent family-owned company Herms is dedicated to keeping production in France through its 42 workshops The Herms organization is also a truly global community with a network of 310 stores in 49 countries. Herms employs more than 15000 people worldwide with over 6000 of the workforce being Herms craftspeople engaged in making artisanal products nurturing a 180 year tradition of creativity and innovation.
At Herms our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Herms success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Herms wish to leave a positive footprint on the world a mission thats at the heart of our commitment to progress. This narrative can be experienced in a series of short films Footsteps Across the World available on our website. Link here.
Our Commitment:
Family is at the heart of Herms. At Herms of Paris we are committed to being a Maison for All a home where we make efforts to generate support and advance the values of diversity inclusion and family both within our own walls and in the wider world. At Herms of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds skillsets and worldviews that will enrich our Herms of Paris family. We support our individual team members personal and professional success through a culture that values equality individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison we advance our DIF values through the work that we do in partnership with our community and non-profit partners.
At Herms of Paris we are proud to be an equal opportunity workplace. It is the policy of Herms of Paris Inc. that applicants for employment are recruited selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited selected and hired without discrimination because of race color religion sex age national origin disability genetic information sexual orientation citizenship military or veteran status or any other basis prohibited by applicable law. In addition personnel procedures and practices with regard to training promotion transfer compensation demotion lay off or termination are to be administered with due regard to job performance experience and qualifications but without discrimination because of race color religion sex age national origin disability genetic information sexual orientation citizenship military or veteran status or any other basis prohibited by applicable law. Herms of Paris Inc. also provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws.
We collect personal information (PI) from you in connection with your application for employment with Hermes including the following categories of PI: identifiers personal records commercial information professional or employment information non-public education records and inferences drawn from your PI. We collect your PI for our purposes including performing services and operations related to your potential employment. For additional details or if you have questions contact us at Please do not submit resumes or applications to this email address.
Employment Type
Full-Time
