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SalesforceManagement Level
AssociateJob Description & Summary
A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities achieve operational efficiencies and harness the power of technology.To really stand out and make us fit for the future in a constantly changing world each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines geographies and career paths and provides transparency on the skills we need as individuals to be successful and progress in our careers now and in the future.
As a Salesforce Associate in Quality Assurance will be responsible for bringing quality to Salesforce projects by understanding the requirements design and solution followed by creating a plan suitable to perform QA for the projects within the strict timelines. You will contribute to standardize the growing QA practice. As an Associate youll work as part of a team of problem solvers helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
Experience with Salesforce Sales Service or Experience Cloud
domain knowledge is a plus (ex: Field Service Bots etc.)
Testing against feature stories (with or without defined requirements)
Documenting test results in a structured detailed fashion
Able to prioritize defects focusing on the most important ones first
Filing detailed issue reports with clear repro steps
Browser/device testing API testing
Developing QA plans for features or projects
Understanding of SDLC methodologies (Agile Waterfall Hybrid) and the testers role in the process and usage of tools like JIRA
Salesforce Administrator certification
Knowledge on Chatbots and IVR are a plus
Ability to comfortably speak to industry best practices and guide the client towards those best practices
Experience in automation testing using any tool
Assessing requirements or features to identify areas to test
Writing test cases based on requirements executing them maintaining requirement traceability logging JIRA.
Adapting to and learn to work with different technologies and team contexts
Communicating sensitively to different client/team norms and communication style
Support and coordinate and System Integration Testing (SIT) and User Acceptance Testing (UAT) for defects and new requirements
Ability to explain the UAT testing process to the customer
Perform thorough regression testing when bugs are resolved.
Create test coverage documentation test execution plans and metrics reports.
Create organize and maintain test plans test suites and test cases based on project requirements and acceptance criteria and to identify and prioritize manual test cases for automation
Job Summary - As an Associate youll work as part of a team of problem solvers helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Collaborate effectively with others. Identify and make suggestions for improvements when problems and/or opportunities arise. Handle/analyze data and information responsibly. Follow risk management and compliance procedures. Keep up to date with developments in the area of specialization. Communicate confidently in a clear and concise manner. Uphold the firms code of ethics and business conduct. Work in a team environment that includes client interactions manage deliverables independently and cross-team collaboration. Good Team player. Take up cross competency work and contribute to COE activities. Minimum Degree Required (BQ) *: BE / B Tech / ME / M Tech / / / BBA Degree Preferred: Bachelors degree Required Field(s) of Study (BQ): Preferred Field(s) of Study: BE / B Tech / ME / M Tech / / / BBA Minimum Year(s) of Experience (BQ) *: US 2 to 5 years of experience in Salesforce Certification(s) Preferred: Required Skills *: 2 to 5 years of experience in Salesforce with following skills
Job description:
Preferred Skills
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Active Listening Business Integrations Communication Emotional Regulation Empathy Inclusion Integration Analysis Integration Architecture Implementation Intellectual Curiosity Middleware Development Optimism Process Automations RESTful API Salesforce APIs Salesforce Customization Salesforce Data Architecture Salesforce Development Salesforce Integration Salesforce Sales Cloud Salesforce Workflow Teamwork Web Services Well BeingDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
Required Experience:
IC
Full-Time