Appeals Examiner Supervisor
Appeals Examiner Supervisor
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Job Description
Title: Appeals Examiner Supervisor
State Role Title: Hearing and Legal Services Officer II / 19072
Hiring Range: $88250 annually
Pay Band: 5
Agency: Virginia Employment Commission
Location:VEC CENTRAL OFFICE
Agency Website: Type: General Public - G
Job Duties
Effectively manages trains and mentors assigned Appeals Examiner (AE) staff to ensure the efficient performance of federally mandated appeal functions sanctioned by USDOL and the Virginia Unemployment Compensation Act for claimants and employers relating to unemployment insurance (UI) claims.
Fairly and impartially conducts administrative hearings to determine whether appropriate to affirm or reverse initial determination of eligibility and qualification for UI benefits and issue written decisions; handles escalated customer service inquires as designated by Chief AE; manages the FLA unit if designated by the Assistant Chief AE during absences; and manages performance and reports significant issues to management.
Minimum Qualifications
Knowledge of related rules regulations and issues governing eligibility and qualification for UI benefits and tax law; and legal research and writing methods.
Strong analytical decision-making management oral and written communication group facilitation team building and computer skills (including MS Office Professional or related software).
Ability to manage professional staff; conduct fair and impartial administrative hearings display appropriate judicial temperament and write decisions and orders; communicate effectively orally and in writing with various parties on technical legal issues; manage administrative requirements; make presentations and conduct training; and handle complex customer service issues.
Additional Considerations
Knowledge of law (statutes regulations and case precedent) governing unemployment compensation; knowledge of statutory and regulatory provisions governing unemployment compensation and relevant court cases (e.g. Virginia Unemployment Compensation Act).
Experience interpreting relevant laws rules and regulations; conducting UI administrative hearings; reviewing and editing legal decisions; and supervising managing professional legal staff.
Special Instructions
You will be provided a confirmation of receipt when your application and/or rsum is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.
Diversity and inclusivity are at the heart of what we do in Virginia and the VEC is committed to upholding these values in our employment opportunities across the Commonwealth to people from all backgrounds including all races ethnicities genders and abilities.
The Virginia Employment Commission Is an Equal Opportunity Employer/Program and a Virginia Values Veterans (V3) certified employer. AmeriCorps Peace Corps and other national service alumni are encouraged to apply.
The selected candidate must successfully pass a comprehensive background check including an FBI fingerprint background investigation.
Applications for this position must be submitted electronically through this website. Mailed emailed faxed or hand delivered applications and rsums will not be accepted.
Applications are not accepted after the recruitment closing date.
Please carefully review the details of this recruitment including the location of the position and the posted salary before applying. VEC does not provide relocation assistance and no salary will be offered outside of the posted salary range / flat rate.
Consideration for an interview is based solely on the information within the application (and/or resume). You must ensure your application/resume includes the scope of your experience knowledge skills and abilities as it relates to the position you are applying for. Information not stated will not be assumed.
This website will provide a confirmation of receipt when the application is submitted for consideration.
For the status of your application and this position please refer to your account. We do not provide application status updates via email or telephone.
Auxiliary Aids and Services are available upon request to individuals with disabilities.
Applicants needing accommodations should contact the Human Resource office for additional information.
The VEC does not provide sponsorship; therefore applicants must be a citizen or national of the U.S. a Lawful Permanent Resident or an alien authorized to work in the US.
NOTICE: VEC will record information from each new employees Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.
Contact Information
Name: Human Resources / Recruitment
Phone: For the most up-to-date status of your application please refer to your account. We do not provide application status updates via phone.
Email: for recruitment related questions. Emailed applications resumes or cover letters will not be accepted. For the most up-to-date status of your application please refer to your account.
In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at .
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1 2022- February 29 2024 can still use that COD as applicable documentation for the Alternative Hiring Process.
Required Experience:
Manager
Employment Type
Full-Time
