Baker's Assistant - Full Time/Days

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional ethical physical and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth dignity and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET Managing Up Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees experiential journeys to ensure strong communication ease of access to information and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organizations vision fulfills the mission and abides by the I CARE values

• Promotes a positive work environment and contributes to a dynamic team-focused work unit that actively helps one another to achieve optimal department results.

• Interacts with co-workers and customers in a supportive and respectful manner. Encourages open communication to achieve outstanding customer service. Communicates clearly and professionally to promote both work efforts and problem resolution.

• Performs a variety of simple bake shop tasks assisting the baker including ordering filling out daily production logs inventory and operating commercial bakery equipment such as mixer oven proof box steam jacketed kettle blast chiller and stove.

• Assists the Baker with new food items from the creation to making it a menu item. Reviews menus the day before to ensure supplies are in house.

• Works in conjunction with the Baker(s) ensuring the food is prepared on time high quality and transferred efficiently. Transports food prepared by Food Production to the Patient tray line. Serves customers in a timely and courteous manner.

• Assists Baker in monitoring and recording temperatures of food and refrigeration.

• Greases pans portion and bake muffins dinner rolls cornbread and cookies and icing cakes and sweet rolls. Assembles baked goods according to bake order sheets and special orders for patient tray line for Houston Methodist locations.

• Maintains high-level customer service retail practices in coordination department policies and procedures.

• Responsible for sanitation and washing pots pans and utensils in accordance with established cleaning and sanitation procedures. Sweeps mops and cleans floors walls and work areas cleans commercial kitchen equipment and does other assigned cleaning tasks in the Central Kitchen.

• Transports trash garbage cardboard and supplies to and from the Central Kitchen and to assigned areas.

• Stores labels dates inventories and rotates prepared food.

• Follows all department safety rules while on the job. Reports accidents promptly and corrects minor safety hazards. Communicates with peers and management regarding any hazards identified in the workplace.

• Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritizes department daily tasks minimizing incidental overtime.

• Takes initiative and shows self-reliance in all aspects of food production including organization and timeliness.

• Completes and updates the My Development Plan (MDP) on an ongoing basis.

• High School diploma or equivalent education (examples include: GED verification of homeschool equivalency partial or full completion of post-secondary education etc.) preferred

• One year experience as a bakers assistant in a high volume bakery organization preferred

• Food Handlers Permit -- Accredited food handler training course approved by the Texas Department of State Health Services (TXDSHS) or by the American National Standards Institute (ANSI)

• Demonstrates the skills and competencies necessary to safely perform the assigned job determined through ongoing skills competency assessments and performance evaluations

• Sufficient proficiency in speaking reading and writing the English language necessary to perform the essential functions of this job especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients physicians family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

• Must know how to operate commercial bakery equipment such as divider rounder mixer oven pie press proof box sheeter steam jacketed kettle and stove

• Must have basic baking skills such as scaling mixing proofing baking cooking decorating and use of knives

• Must know how to prepare items such as breads rolls biscuits cakes cookies creams custards fillings muffins and pies from scratch or mixes

• Assist supervisor in overall operation of bakery including requisitioning inventory and controlling ingredients and supplies. Maintain high quality standards of products and service

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform Yes
• Scrubs No
• Business professional No
• Other (department approved) No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster Severe Weather Events etc) regardless of selection below.

• On Call* No

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area No
• May require travel outside Houston Metropolitan area No

Since its founding in 1919 Houston Methodist Hospital has earned worldwide recognition. Houston Methodist Hospital is affiliated with the Weill Medical College of Cornell University and New York-Presbyterian Hospital one of the nations leading centers for medical education and research. In 2020 U.S. News & World ReportnamedHouston Methodist Hospitalto its top ranked Honor Roll for the fourth time and second consecutive year. 2020 also marked the ninth year in a row Houston Methodist Hospital has been named the No. 1 hospital in Texas. Houston Methodist Hospital directs millions of research dollars into patient care and offers the latest innovations in medical surgical and diagnostic techniques. With 952 operating beds 85 operating rooms and over 8000 employees Houston Methodist offers complete care for patients from around the world.

The same high-quality care for which Houston Methodist is known is available at several Emergency Care Centers in Houston and the surrounding areas. These Emergency Care Centers house exam rooms full digital radiography suite low radiation dose 16-slice CT scan ultrasound and a full on-site stat chemistry lab.