Client Relationship Manager Hybrid
Client Relationship Manager Hybrid
Posted on :
25-05-2025
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1 Vacancy
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Job Description
Client Relationship Manager - Hybrid
40000 per annum negotiable
City of London London
Permanent full-time
Are you a people-focused professional with a knack for building lasting client relationships We re recruiting for a forward-thinking business seeking a Client Relationship Manager to take ownership of client engagement inbound enquiries and the proposal process.
A newly created role this would be a fantastic opportunity for someone with a background in customer service marketing or consultative sales you ll be the linchpin between client needs and internal delivery teams making sure no opportunity slips through the net.
As the Client Relationship Manager you ll be the first point of contact for incoming leads and the go-to person for existing client communications. You ll ensure proposals are drafted promptly meetings are arranged and client relationships are nurtured to drive long-term value.
Key Responsibilities:
- Manage and follow up on inbound client enquiries
- Draft and coordinate proposals using templates and key project data
- Support directors with meeting scheduling and client follow-ups
- Plan and support client events and engagement activities
- Maintain clear communication across client accounts
- Build trust and rapport with new and existing customers
- Occasionally travel to meet clients or attend meetings in London
We re seeking someone who:
- Demonstrates excellent communication and interpersonal skills
- Is highly organised and self-motivated
- Has a strong customer service mindset
- Is able to manage multiple client accounts simultaneously
- Has great attention to detail even under time pressure
- Is confident writing proposals and handling sensitive client information
- Has a proactive approach to building new client relationships
- Understands the value of business development activities
- Proven work experience within a commercial environment
Skills required:
- Familiarity with CRM tools (e.g. HubSpot Salesforce etc.)
- Proficient in Microsoft Word PowerPoint and Excel
This is essentially a remote position (laptop provided)
Must be able to travel to central London up to 6 times a month
Some UK-wide travel to client sites overnight stays may occasionally be required
- 40000 negotiable
- Working from home allowance of 50 a month
- Flexible working with a remote setup
- Laptop and equipment provided
- Opportunities to grow and make an impact in a dynamic client-led role
Key skills
- Customer service
- Client management software
- Consultative selling/sales
- Marketing
- Microsoft Office
Application questions to consider:
- Are you able to travel into central London easily up to 6 times a month for meetings with the directors
- Are you happy attending client onsite meetings and events
- Are you able to grasp technical concepts on a basic level
- Have you working knowledge of a client management system
- Have you work experience within a commercial environment
Client Relationship Management, Client Relationship Manager, Customer Service, Account Management, Client relations, Client Services
Employment Type
Full Time
Key Skills
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