Administrative Specialist I

Make a Difference with DHSS

Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being fostering self-sufficiency and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.

We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.

For more information please visit today!

Essential functions are fundamental core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive incumbents can complete job duties of similar kind not specifically listed here.

• Applies agency laws rules regulations policies and procedures in maintaining and processing agency information.
  
• Creates official agency word processing documents; creates and maintains agency databases typically using Access or similar software packages; creates and maintains spreadsheets; creates original presentations using software packages.
  
• Serves as a liaison with the public clients agency staff and others to exchange information and explain agency services laws rules regulations policies and procedures.
  
• Assures effective coordination of operational functions.
  
• Establishes tracking and monitoring systems and conducts follow up to ensure effective resolution of matters.
  
• Obtains organizes and drafts technical and administrative material necessary for public information or departmental use.
  
• Collects and compiles data to prepare reports and provide supporting documentation.
  
• Analyzes routine operating practices and procedures and makes recommendations to ensure smooth and efficient office operation.
  
• Maintains and controls data and/or filing systems to ensure effective accurate and easily retrievable documentation of operations program and project activities.
  
• May oversee or supervise lower level employees.

JOB REQUIREMENTS for Administrative Specialist I
Applicants must have education training and/or experience demonstrating competence in each of the following areas:

1. Six months experience in coordinating office activities such as planning/coordinating meetings or conferences; tracking workflow and follow up; composing meeting notes; directing clients/customers; explaining services to the public and customers/clients; establishing or maintaining filing/record systems.
2. Six months experience in document processing which includes reviewing and evaluating records for completeness and conformity with laws rules regulations standards policies and procedures resolve deficiencies interpret information and track and monitor activities.
3. Six months experience in using standard computer software programs for word processing spreadsheets or databases.
4. Six months experience in using an automated information system to enter update modify delete retrieve/inquire and report on data.

Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to ourJob Seeker Resources.

DHSS does not provide employment-based sponsorship.

To learn more about the comprehensive benefit package please visit our website at Process

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