Senior Manager, Enhanced Business Testing
Senior Manager, Enhanced Business Testing
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Job Description
Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.
At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC please visit
What youll be doing
As the Senior Manager Enhanced Business Testing reporting to the Director Portfolio Management youll be responsible for executing and managing the Enhanced Business Testing (EBT) central checkpoint for all projects and initiatives within Personal Business Banking (PBB) that are eligible for EBT prior to implementation. You will work in partnership with Product and Project Delivery stakeholders Technology Partners Business Controls GORM to validate the business testing deliverables and recommend pass or fail rating. This entails reviewing ensuring quality due diligence and identifying gaps between business testing deliverables provided and the Enhanced Business Testing (EBT) Guidelines for all Initiatives/Programs/Projects/Agile Products in PBB Delivery deemed in scope. Youll be responsible for managing a repository of documentation ensuring accuracy and timeliness of reviews due diligence on following EBT guidelines validating evidence of pre-launch and post-launch practices.
At CIBC we enable the work environment most optimal for you to thrive in your role. Youll have the flexibility to manage your work activities within a hybrid work arrangement where youll spend 1-3 days per week on-site while other days will be remote.
How youll succeed
Enhanced Business Testing Governance Single point of contact for central checkpoint reviews for all initiatives/Programs/ Projects/Agile Products in PBB Delivery deemed in scope. This includes ensuring deliverables are complete and validating that documentation show that quality business acceptance testing was covered. Responsible for maintaining a PBB EBT Checkpoint calendar based on information provided by the PBB delivery teams as well as a central repository for EBT Checkpoint artifacts.
Governance Reporting Responsible for pass/fail EBT Checkpoint recommendations to the PMO Director supported by well-articulated justifications. PMO Directors approval is required for delivery teams to proceed to next phase of the initiatives.
Quarterly Control Testing Single point of contact for quarterly reviews on effectiveness of the central checkpoint function conducted by Business Controls. This is include responsibility for providing supporting checkpoint artifacts to the reviewers address any clarifications needed and provide recommendations for remediations to the process and deliverables if gaps are found. PMO Directors concurrence is required for any remediation actions.
Enhanced Business Testing Support Single point of contact for PBB Project Delivery Product teams Business Controls and other stakeholder on clarifications training and refresher walkthroughs on content of the EBT Guidelines.
Communication Ensure open communication and relationship with Product and Project Delivery stakeholders Technology Partners Business Controls GORM is maintained and leveraged as needed during the EBT stages (Planning Execution Attestation Checkpoint Monitoring). Open communication includes providing recommendations to the various business teams on how to improve on their adoption of the EBT Guidelines.
Relationship Management Advocate/facilitate information gathering and sharing with the Business executives leaders owners and delivery managers throughout the execution of EBT. Seek and foster cooperation at all times to timely achieve shared business goals and priorities.
Who you are
You can demonstrate experience. In conducting and/or managing business acceptance testing. You have hands on experience in executing business acceptance testing and can ensure that test plans test cases test results are clear comprehensive and well have experience managing projects end-to-end. Experience in relevant/similar role in the financial services sector is an asset.
You can demonstrate knowledge. Of Personal & Business Banking Products including systems and processes is an asset. You understand business end-to-end scenarios from a client business user and product management view.
You can proactively provide advice. Provide advice to your team including ongoing feedback support and mentorship. Proactively identify any potential issues throughout all test phases and suggest possible improvements or enhancements.
You know that details matter. You notice things that others dont. Your critical thinking skills help to inform your decision making.
You act like an owner. You thrive when youre empowered to take the lead go above and beyond and deliver results.
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile because its the right thing to do.
You embrace and advocate change. Youll continuously evolve your thinking and the way you work in order to deliver your best.
Values matter to you. You bring your real self to work and you live our values trust teamwork and accountability.
What CIBC Offers
At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.
We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* defined benefit pension plan* an employee share purchase plan a vacation offering wellbeing support and MomentMakers our social points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact
You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation coding French proficiency MS Office). Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.
Job Location
Toronto-81 Bay 25th FloorEmployment Type
RegularWeekly Hours
37.5Skills
Business Controlling Client Service Compliance Monitoring Group Problem Solving Project Management Regulatory Requirements Risk Management Assessment Work CollaborativelyRequired Experience:
Senior Manager
Employment Type
Full-Time
